Sales Engineer

Duties and Responsibilities :

• Technical Consulting and Sales Support
• Assisting Sales in prequalifying opportunities.
• Identifies customer's business needs, challenges, and technical requirements and maps to Telehouse Services and Solutions
• Utilizes understanding of Telehouse products and services to help deliver presentations on Telehouse solutions
• Provides full support - customer meetings and tours.
• Provides technical solution design expertise to all assigned Sales account executives
• Prepares Statement of Work (SOW) with updated technical specifications.
• Prepares technical drawings (i.e. AutoCAD) and designs per customers' requests
• Supports RFI / RFP and RFQ preparation as requested by Sales Representatives
• Develops all deliverables for the customer
• Communicates with customers (internal and external) in a professional, friendly and effective manner, both verbally and in writing
• Supports pre-sales efforts for all company products and services
• Possesses a full understanding of Telehouse data center products and services as well as familiarity with Networking and Connectivity services which may be resold by Telehouse from time to time.
• Develops or has extensive knowledge of Carrier Neutral Hotel
• Possesses industry knowledge and familiarity with the competitive landscape
• Possesses technical knowledge of interconnections and telecommunication services.
• Possesses knowledges of data center infrastructures and telecommunication equipment
• Possesses knowledges of Cloud base Network-as-a-service platform / fabrics
• Possesses knowledges of Clouds, Hosting and Managed Services being an asset.
• Collaborates with internal teams to ensure smooth transition from pre-sales to post-sales
• Acting as customer liaison for technical matters (pre / post-sales customer support)

Qualifications :

95,000 - $100,000 a year

Salary : $95,000 - $100,000