Sales Engineer

Business Skills

- Work experience for System Integration or Project Manager.

- Ability to

 Handle IT related solutions.

 Communicate directly/positively with customers.

 Find out customers’ business issues and create solutions.

 Work in a team-oriented.

IT Skills

- Office Suite Software (Word, Excel, PowerPoint).

- Network (Router, Server, Security, Could etc.) or Programing (C, Java, R, Python etc.).

Preferred Experience

- Project Manager Experience: Communicating all stakeholders directory to complete projects.

- Marketing Experience: Creating marketing strategies. 

Before contract

- Regularly contact / visit new and existing customers to discuss their needs/issues and to explain how KDDI America solve them.

- Create strategies to solve customer’s needs/issues based on the experience of System Integration, Network Integration or Project manager.

- Have meetings with our business partner like an application vendor, network/server vendor, security vendor to find out the best solution for customers.

- Prepare solutions and presentations to emphasize product or service features based on an analysis of the customer’s needs/issues.

- Give presentation and demonstration regarding our products or services to our customers directly to get our customer’s to be understood our values.

- Negotiate prices, terms of sales and/or service agreements.

After Contract

- Prepare sales documents to complete contract.

- Coordinate projects for implementing application system / network infrastructure working with internal engineering team and external business partners. 

- Keep implementation schedule working with working with internal engineering team and external business partners.

- Troubleshoot regarding our customer’s system working with internal engineering team and external business partners.

- Maintain good relationships with customers and our business partners.

Others

- Maintain customer records, using automated systems.

- Have a meeting with a supervisor in a timely manner to report daily sales activities. 

- Make research and investigation with colleagues to find new markets and new customers.

- Collaboration skills with colleagues, business partners and our customers. 

- Strong will to improve your skills, try new challenges and contribute to expanding customer’s business.

Benefits

·       Medical, Dental and Vision Coverage

·       Basic Life Insurance and AD&D

·       Short-Term and Long-Term Disability Insurance

·       Flexible Spending Account (FSA)

·       401(k) with company match

·       Paid Time Off (PTO): Vacation, sick, and floating holidays; plus 13 paid holidays

·       Tuition Reimbursement Program

·       Gym Reimbursement Program

·       Employee Assistance Program (EAP)

·       Wellbeing Solutions Program 

KDDI America, headquartered in New York, is the US presence of Japan's KDDI Group, a Fortune Global 500 company and leading provider of international IT and communications services. KDDI America was established in 1989 and started as a telecommunications business supporting Japanese multinationals. We have now evolved into a company that provides networks, data centers, system integration, as well as managed service solutions across all industries. Our ability to customize solutions in a major city offering scalability and service that are unparalleled set KDDI America apart from the competition. We provide Ethernet network uptimes of more than 99.999% between regions and guaranteed high performance no matter where.

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