Education Strategic Manager

Summary

Reporting to the director of the SC CTSI Education Division and working closely with other core leaders and the SC CTSI Directors’ Team, the Education Strategic Manager will broadly support the implementation of strategies and day-to-day operation of educational programs and initiatives. These currently include the KL2 scholar program, the Mentor Resource Center, Education Resource Center, Internship programs and general educational activities but may change from time to time based on strategic directions of the SC CTSI and the Education Division.  Specific responsibilities will include participation in strategic planning as well as support for translational science initiatives, daily operations, evaluation and improvement, communication and promotion, budget administration, personnel management and engagement, grants management and reporting, partnership building, and overall administrative operations for the program.

Key Responsibilities

Program Management, Outreach, Evaluation and Dissemination

• Supports faculty and staff of SC CTSI education cores in planning, executing, and evaluating operations based on the SC CTSI UL and KL strategic aims, program goals, data and metrics for measurable impact. Implements continuous improvements and best practices to contribute to immediate and larger, long-term goals related to strategic initiatives.

• Prepares long and short-range plans and milestones in collaboration with education cores. Helps identify education and training needs, align with USC/CHLA and national efforts, and establish priorities and resources accordingly.  

• Drives translational science initiatives that develop, demonstrate, and disseminate best practices in clinical and translational research. Applies scientific and operational innovation and strategies to improve the efficiency and effectiveness of all research. Partners with faculty and staff on formative research, study design, conduct, analysis, and manuscript writing.

• Works with SC CTSI Communication team and education cores to develop strategies for promotion and outreach for educational offerings including developing needs assessment, promotion plans, outreach facilitation, newsletters and publications or other communications materials, and events planning. Coordinates with various internal and external stakeholders to increase the Education Division’s presence and recognition.

• Drives dissemination efforts of the Education Division’s impact including facilitating and compiling content and supporting writing for papers and publication.

• Works with SC CTSI Evaluation team and education cores to conduct program evaluation and improvement. Prepares presentation and reports to SC CTSI, institutional leaders and NCATS on program productivity and impact. Develops and ensures processes and procedures are effective and efficient. Implements necessary quality controls to ensure compliance with funding and reporting requirements.

• Collaborates with stakeholders from USC and CHLA on new education initiatives and training opportunities, particularly within existing SC CTSI, USC, and CHLA infrastructures.

Program Administration

• Serves as a primary contact for the SC CTSI Education Division and participates in CTSA consortium activities and reporting requirements. Supports the KL2 grant and ensures participation in CTSA consortium activities and reporting requirements.

• Works with SC CTSI Finance and education cores to develop program budgets and recommends or makes budgetary and resource allocations. Reports on financial status as requested.

• Engages and works with USC/CHLA faculty and instructors to support the Education Division’s objectives.

• Directly or indirectly supervises all Education Division staff. Recommends organizational structure, reporting relationships and staffing needs based on program goals.

• Helps recruit, screen, hire and train staff in accordance with University polices. Helps evaluate employee performance and provides guidance, training and feedback. Counsels and/or disciplines as needed.

• Helps identify and establish collaboration and funding opportunities for the Education Division. Leads or co-leads administrative support in writing of grant applications, IRB applications, publications, white papers, standards, SOPs and presentations.

Qualifications:

• Minimum Bachelors degree, strongly preferred Masters/PhD or equivalent experience in Education, Business Management, Research Administration or related fields

• 7 years of program management in an academic setting

•  5 years of leadership and staff supervision experience

• Excellent interpersonal skills, able to engage and empower a large team of leaders, faculty and staff

• Ability to communicate with diverse stakeholders and leaders at all levels with clarity, maturity and precision both written and verbally; able to navigate in complex research organizations effectively

• Excellent time management; respond quickly to competing priorities and be comfortable with working with tight deadlines.

• Exceptional organization skills and demonstrated ability to prioritize and track multiple projects; and maintain well-organized, easily accessible, shared files

• Strong problem-solving and critical-thinking skills; balancing strategic vision with complex program operations for maximum impact

Position is primarily remote, but physical presence 1-2 days a week on USC campus is expected to facilitate communication within the SC CTSI team.

The annual base salary range for this position is $104,394.49- $145,323.02. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. 

Minimum Education: Bachelor's degree, Combined experience/education as substitute for minimum education Minimum Experience: 3 years Minimum Field of Expertise: Directly related professional and supervisory experience in area of program specialization

Salary : $104,394 - $145,323