Senior Human Resources Generalist

Main Responsibilities

Core/Operation

• Maintain all employee documentation and files as dictated by governing agencies and our affirmative action plan. This includes new hires, transfers, promotions, terms and conducting the I-9 verification.
• Hosts new hire orientation and collaborates with other Trainers in the company.
• Manage and track employee disciplinary action with the HR Manager
• Coach, counsel and guide managers before executing employee disciplinary actions with support from HR Manager
• Conduct exit interviews for assigned client groups, analyzes data and makes recommendations to the management team for corrective action and continuous improvement with support from HR Manager.
• Monitor alongside the HR Manager, the annual performance cycle in SAP SuccessFactors, communicate and train teams to ensure the processes are done in a timely manner, i.e. objective setting, mid and end of year performance reviews, annual salary review, individual development plans, etc.
• This includes virtual training to our Latam subsidiaries and if possible, in Spanish.
• This also includes the ability to train employees during shift changes or in different time zones, thus off-hours.
• Track employee leaves of absences and/or other claims with HR Manager and Benefits/Worker’s compensation leads
• This role will handle majority of the HR data and KPI’s requested from global. Intermediate Excel is preferred for data tracking, analysis, charting for presentations.
• You will be responsible for providing HR support and guidance to employees and managers, ensuring compliance with HR policies and procedures, and driving employee engagement and development initiatives
• Partner with talent acquisition team to attract and select top talent for the organization
• Maintain organization charts.
• Recommend new approaches, policies and procedures to continually improve efficiency of the department and HR services performed.
• Participate and lead projects within HR and in collaboration with other teams/departments to support business objectives
• Other duties as assigned and deemed necessary

Qualifications:

• Bachelor's degree in Human Resources, Business Administration, or related field. PHR or SHRM certification preferred.
• 4 years of experience in HR, with a focus on employee relations, performance management, and talent acquisition
• Preference to bilingual candidates that can read, write and train in Spanish.
• Strong knowledge of HR policies, laws and regulations.
• Experience in managing employee relations, including investigations and conflict resolution
• Intermediate Excel level preferred as tracking of data, data analysis and data charting/presentation is required within this role.
• Excellent communication and interpersonal skills, with the ability to build relationships and collaborate effectively, domestically and globally
• Strong organizational and problem-solving skills, with attention to detail
• Proven track record in driving employee engagement and fostering a positive work culture
• Experience in performance management processes, including goal setting and development plans, and able to host training on various topics and build PowerPoint presentations.
• Knowledge of talent acquisition strategies and best practices
• Proven ability to handle multiple projects, prioritize and meet deadlines in a fast-paced environment
• Self-starter with willingness to further develop HR and business skills
• Proven ability to handle multiple projects, prioritize and meet deadlines in a fast-paced environment
• Ability to uphold standards of complete discretion and confidentiality
• Candidate must be willing to work on-site up to 5 days per week and be on-call with the HR Manager on the weekends for any emergency topics.
• Candidate must also be able to flex his/her schedule to provide training during different shift changes, which can be off-hours.