Fiduciary Operations Manager

Are you looking for a career with premium benefits and the potential for growth?

At Keefe Group, a TKC Holdings Company, we've created something special, a better place to work and grow. Many employees start just expecting a paycheck but end up with a rewarding career. We provide exceptional training and a clear career path.

We are proud to be a military and veteran friendly employer.

Manage all aspects in providing commissary operations and services to the correctional facility (ies).

Essential Functions, Duties, and Responsibilities

• Provide accounting systems support.
• Access and accurately transact in the KCN Banking software for deposits, cash collections, releases, accounts payable, and General Ledger reconciliation.
• Upload Positive Pay files daily.
• Manage all aspects of supervising, training, scheduling and disciplining vending staff.
• Manage and account for all aspects of on-site inventory control including ordering, receiving, stocking product, and processing orders.
• Ensure all employees know and follow all rules, regulations, policies, and procedures of the correctional facility.
• Ensure vending menus and prices are up to date and reflect accurately in the vending machines.
• Resolve and respond to all inmate grievances within 48 hours of receipt.
• Perform and report weekly audit of high security items.
• Maintain an open relationship and act as a liaison with Department of Corrections and Keefe Commissary Network.
• Attend weekly, monthly, quarterly Department of Corrections staff meetings at the correctional site as required.
• Process weekly time sheets for submission to payroll and maintain attendance calendars and employee files for on-site staff.
• Perform required Employee Performance reviews for commissary staff.
• Maintain all KCN areas/equipment/products in a neat, clean, and orderly manner and maintain American Correctional Association & American Jail Association standards/guidelines when applicable.
• Attend required annual on-site security classes and remain current in required certifications.
• Ensure all employees follow the policies and procedures outlined in the Personnel Policies and Benefits Summary and the KCN Best Business Practices Guide.
• Complete miscellaneous duties assigned by KCN Management.
• Other duties as assigned.Essential Functions, Duties, and Responsibilities
• Provide accounting systems support.
• Access and accurately transact in the KCN Banking software for deposits, cash collections, releases, accounts payable, and General Ledger reconciliation.
• Upload Positive Pay files daily.
• Manage all aspects of supervising, training, scheduling and disciplining vending staff.
• Manage and account for all aspects of on-site inventory control including ordering, receiving, stocking product, and processing orders.
• Ensure all employees know and follow all rules, regulations, policies, and procedures of the correctional facility.
• Ensure vending menus and prices are up to date and reflect accurately in the vending machines.
• Resolve and respond to all inmate grievances within 48 hours of receipt.
• Perform and report weekly audit of high security items.
• Maintain an open relationship and act as a liaison with Department of Corrections and Keefe Commissary Network.
• Attend weekly, monthly, quarterly Department of Corrections staff meetings at the correctional site as required.
• Process weekly time sheets for submission to payroll and maintain attendance calendars and employee files for on-site staff.
• Perform required Employee Performance reviews for commissary staff.
• Maintain all KCN areas/equipment/products in a neat, clean, and orderly manner and maintain American Correctional Association & American Jail Association standards/guidelines when applicable.
• Attend required annual on-site security classes and remain current in required certifications.
• Ensure all employees follow the policies and procedures outlined in the Personnel Policies and Benefits Summary and the KCN Best Business Practices Guide.
• Complete miscellaneous duties assigned by KCN Management.
• Other duties as assigned.

• Associate's degree(A. A.) or equivalent from two year college or technical school; or Minimum of 1 year experience and/or training; equivalent combination of education and experience; as well as Accounting/Finance work experience.
• Requires strong supervisory skills a demonstrated ability to lead people and get results through others.
• Ability to work in a correctional environment.
• Excellent oral and written communication skills.
• Excellent organizational skills.
• Familiarity with inventory management.
• Familiarity with computers (including Microsoft Office programs).
• Must be a self-starter who can work well with people at all levels.
• Ability to define problems and resolve them quickly.
• Ability to work well with ever changing priorities and or situations.
• Ability to work independently or within a team.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of organization.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Keefe offers comprehensive benefits to all regular-full time employees:

• Medical w/prescription coverage
• Benefit Credit received when enrolled in a TKC medical plan, to help offset your benefit costs. Benefit Credit of $750 annually, will be divided evenly among your paychecks throughout the Plan Year.
• Dental
• Vision
• Basic Life and Basic Accidental Death and Dismemberment Insurance
• Short Term Disability
• Long Term Disability
• Voluntary benefits that can be selected to create the right package for you

Keefe also understands the importance of work life balance and planning for the future. To help with both of these, employees are eligible for:

• Paid Time Off
• Company Match for the 401(k) Retirement Savings Plan
• Weekly Pay
• We now also offer DailyPay providing you immediate access to earned wages.

We are proud to be an Equal Employment Employer. We maintain a drug-free workplace.

A copy of our Privacy Policy and CA Employee Privacy Notice can be found here: https://tkcholdings.com/privacy-policy-108