What are the responsibilities and job description for the Claims Supervisor position at Keenan?
Keenan, an Accretive company, is an insurance brokerage and consulting firm meeting the insurance needs of hospitals, public entities and California school districts. Keenan specializes in providing consulting services in the areas of : employee benefits, workers' compensation, loss control, financial, and property & liability.
This is a remote position in California. Candidates must have California workers' compensation claims experience.
Overview
Responsible for overall supervision of a claims department by managing the team, ensuring the client’s needs are met, and all claims are being managed in accordance with Keenan’s policies and procedures.
What You'll Do
- Maintain a high level of high client retention and satisfaction.
- Review and approve all investigation, subrosa and litigation referrals.
- Review and approve all settlements over $50,000 and under $100,000.
- Review and approve all reserve changes over $75,000 and under $200,000.
- Maintain an active diary on all open claims reserved at or above $75,000.
- Review and maintain diary on all cumulative traumas, joint coverage, serious & willful, 132a claims and subrogation claims.
- Review and pre-approve all delays and denials.
- Review all newly set up indemnity claims for adherence to Best Practices.
- Conduct internal quarterly audits of all Claims Examiners.
- Evaluate and recognize office staffing needs.
- Update staff on labor code / legislation / case law.
- Update staff on insured / self-insured procedures.
- Handle the prevention of penalties / maintenance of logs.
- Provide timely excess claims reporting management to the Reinsurance Manager.
- Oversee Claims Examiners, Claims Assistants and other designated personnel.
- Provide a high level of customer service and satisfaction.
- Provide training, leadership and guidance to the staff.
- Oversee and attend claims reviews.
- Handle special projects as assigned.
- Travel as required.
- Other duties as assigned.
What You'll Need
What's in it For You?
To help you make the best decision for your personal growth, it’s important to us to share a glimpse of what we offer our top asset, our people :
Compensation :
The target salary range for this position is $95,000.00 to $115,000.00 (US Dollar) annually. The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant’s geographic location. Remote work environment flexibility but must be willing to travel as needed and have California workers' compensation experience.
Grow, with us
Accretive is a collection of elite specialty and wholesale agencies supported by experienced industry leaders. Our expertise is broad, and our innovative culture runs deep. We value relationships above all else and consistently deliver best in class customized solutions and service you can trust.
Accretive is passionate about fueling our clients’ innovation and growth. That makes us the perfect place for creative, dynamic people who want to grow their career while helping businesses, families and people thrive. We are proud to be one of the largest brokers in the country, but we’re even prouder of the honest, caring relationships that our employees build with our clients every day.
Working with us will give you the opportunity to do work that matters while you learn with us, advance with us, and most importantly, grow with us. Accretive is committed to embracing diversity, equity and inclusion to create a workplace that welcomes and thrives on the unique experiences, perspectives and contributions of all team members. Accretive is bringing the best people and most diverse talent forward to drive growth, innovate and think bigger!
Salary : $95,000 - $115,000
