What are the responsibilities and job description for the Front Office Coordinator position at Keenan?

Overview

Keenan has an exciting career opportunity for a Front Office Coordinator in our San Jose office. This role combines elements of an Office coordinator and Receptionist, ensuring smooth, efficient operations of the office, managing front-desk activities, and assisting with a variety of administrative tasks. The ideal candidate will be a friendly, professional presence who takes pride in creating a welcoming environment for both staff and visitors.

Keenan, an Accretive company, is an insurance brokerage and consulting firm meeting the insurance needs of hospitals, public entities and California school districts. Keenan specializes in providing consulting services in the areas of : employee benefits, workers' compensation, loss control, financial, and property & liability.

What You'll Do

Reception Duties :

Answer and direct phone calls in a friendly, professional manner.
Greet and assist visitors, ensuring they sign in and are directed to the appropriate

person or department.

Manage and handle incoming and outgoing mail and deliveries.

Maintain and organize the office, ensuring supplies are stocked and work areas are

tidy.

Schedule and coordinate meetings, manage conference room bookings, and prepare

meeting spaces.

Liaise with IT and facilities teams to ensure that any office equipment or facility

issues are promptly addressed.

Manage and distribute office keys, badges, and access for employees and visitors.

Administrative Support :

Assist with ordering office supplies, snacks, and other materials as needed.

Maintain and update office records, logs, and directories.

Support general office maintenance, cleanliness, and organization.

Assist other departments as needed with administrative tasks or special projects.

Event Coordination :

Coordinate occasional office events, lunches, or team meetings.

Support the planning and execution of company gatherings, conferences, or

workshops.

What You'll Need

Minimum of 2-3 years of proven experience as an Office Coordinator, Receptionist, or similar role.

Strong communication and interpersonal skills, with the ability to interact

professionally with all levels of staff and visitors.

Highly organized, with a keen attention to detail.

Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with office

equipment.

Ability to manage multiple tasks and prioritize effectively.

Experience coordinating with IT and facilities teams.

Knowledge of general office procedures and best practices.

Ability to work independently and within a team environment.

What's in it For You?

To help you make the best decision for your personal growth, it’s important to us to share a glimpse of what we offer our top asset, our people :

Competitive base salary.

Generous 30 Days Comprehensive Paid Time Off Package inclusive of Paid Time Off, 10 Company Holidays, 2 Floating Holidays, 5 Sick Days, and 2 Volunteer Days.

Health benefit options with you in mind; 5 affordable medical plan options with rates based on your salary, company paid HSA contribution with eligible HSA plan selection, 2 dental plan options offering orthodontia coverage and 3 cleanings per year, and 2 vision plan options.

Company match 401(k) plan – 50% up to 6%!

Support of your fitness wellness goals! We offer up to 75% off at over 11,000 gyms and fitness centers.

Opportunity to prioritize your mental health with 24 / 7 access to licensed therapists.

Pet benefits & discounts.

Access to our Employee-led Resource Groups (ERGs) that lend a voice to the variety of demographics represented throughout our company.

Compensation :

The target salary range for this position is $60,000.00 to $65,000.00 (US Dollar) annually. The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant’s geographic location. Hybrid work environment flexibility

Grow, with us

Accretive is a collection of elite specialty and wholesale agencies supported by experienced industry leaders. Our expertise is broad, and our innovative culture runs deep. We value relationships above all else and consistently deliver best in class customized solutions and service you can trust.

Accretive is passionate about fueling our clients’ innovation and growth. That makes us the perfect place for creative, dynamic people who want to grow their career while helping businesses, families and people thrive. We are proud to be one of the largest brokers in the country, but we’re even prouder of the honest, caring relationships that our employees build with our clients every day.

Working with us will give you the opportunity to do work that matters while you learn with us, advance with us, and most importantly, grow with us. Accretive is committed to embracing diversity, equity and inclusion to create a workplace that welcomes and thrives on the unique experiences, perspectives and contributions of all team members. Accretive is bringing the best people and most diverse talent forward to drive growth, innovate and think bigger!

Salary : $60,000 - $65,000

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What are the responsibilities and job description for the Front Office Coordinator position at Keenan?

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