What are the responsibilities and job description for the Technical Project Manager position at KeenLogic?
Program Management Specialist III – Senior Level Expert
KeenLogic is seeking to hire a Senior Program Management Specialist to work with one of
our Department of Justice Customers. This is a full-time position offering health benefits, PTO, 401k, Life Insurance. This position is hybrid and located in Arlington, VA. Candidates must be local and willing to go onsite 3 days a week.
Required Qualifications:
KeenLogic is seeking to hire a Senior Program Management Specialist to work with one of
our Department of Justice Customers. This is a full-time position offering health benefits, PTO, 401k, Life Insurance. This position is hybrid and located in Arlington, VA. Candidates must be local and willing to go onsite 3 days a week.
Required Qualifications:
- Minimum of an Active Secret Clearance
- Bachelor’s degree in Business Administration, Computer or Information Systems, Computer Science, or a related field or technical discipline is desired; proven experience may be considered an acceptable substitute
- Must have 15 years’ experience in Federal consulting, which should include business analysis, business requirements, and investment management
- A Project Management Professional (PMP) and/or PMI Professional in Business Analysis (PMI-BPA) credential is highly desirable
- Experience in applying in an operational environment the principles of the nine primary knowledge areas and the five process groups defined by the Project Management Body of Knowledge
- Experience in Organizational Development analysis to support As-is and To-be models with recommendations to improve the organizations efficiencies and effectiveness in full utilization of resources and delivering quality products to the customer
- Performing gap analysis and trend analysis
- Determining operational objectives of business requirements
- Evaluating existing or interfacing systems and provide analysis and recommendations on whether interfaces should be continued or be functionally subsumed
- Identifying modifications and improvements to enhance efficiencies and performance of existing system features
- Identifying core business needs and decompose and document in concepts of operation, briefings and project schedules
- Documenting business rules and construct use cases and workflow diagrams as needed
- Excellent written and verbal communication skills, including experience in writing materials relevant to organization, project and task goals and presenting material to senior
- Government officials and proficiency in the use of Microsoft Office applications
- Demonstrated experience in conducting business and technical analysis by facilitating working group sessions and engaging working group members in order to understand and document customer stakeholder functional and technical needs
- Experienced in Project and Portfolio Management best practices, solutions, associated tools; business process analysis and re-engineering methodologies and processes
- Demonstrated experience in automating workflows, data management, and reporting in using an Enterprise Service Management (ESM) tool, i.e. ServiceNow ITSM and ITBM modules
- Thorough knowledge of organizational development methodologies
- Experience facilitating work sessions, mentoring project managers or other staff, and conducting training sessions
- Experience developing or revising procedures, templates and other related documentation as a result of research, interviews, and work sessions
- Experience in articulating functional and technical needs to provide support with the liaison between functional stakeholders and the engineering/development teams
- Demonstrated experience in assessing customer current business processes and functions and make recommendations for improved functional services
- Key coordinator/team lead between multiple project teams. May work independently and supervise junior staff.
- Excellent written and verbal communication skills, including experience in writing materials relevant to organization, project, and task goals and presenting material to senior Government officials
- Experience facilitating work sessions, coaching/mentoring team members or other staff, and conducting training sessions
- Providing meeting support (facilitate meetings, prepare agenda, prepare project briefings, present to the stakeholders, document and distribute meeting minutes, and track actions)
- Exceptional organizational skills with the ability to coordinate multiple work streams, multi-task, and work well under tight deadlines
- Strong interpersonal skills and proven experience in building partnerships with business and technical stakeholders as applicable
- Flexibility is a must, as well as the ability to work in a collaborative team environment
- Self-starter with the ability to perform and lead work independently
- Participate in project planning and schedule development/maintenance activities
- Having the ability to work through a backlog of client requirements
- Providing Weekly and Monthly Status Reporting
- Support other PMO tasks as assigned
- MS Office Suite (Outlook, Word, Excel, PowerPoint)
- Microsoft Office Visio
- Microsoft Office Project
- MS SharePoint
- MS Power BI
- ServiceNow
