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Escape Room Game Guide (Full-Time)

Keepers of Balance
Charlotte, NC Full Time
POSTED ON 3/23/2025 CLOSED ON 4/2/2025

What are the responsibilities and job description for the Escape Room Game Guide (Full-Time) position at Keepers of Balance?

Our mission is to build value in people’s lives through interactive experiences allowing them to create lasting memories with their closest friends and family. We strive to create an experience where people escape out of their standard day to day lives and allow them to live out adventures and fantasies where the outside world ceases to exist.

Keepers of Balance is looking to hire positive, hardworking, and outgoing people to work part-time as Actors and Game Guides in our Charlotte, NC facility. Do you have a passion for adventure and escaping reality? Do you enjoy interacting with people and engaging in improv?

ABOUT KEEPERS OF BALANCE

We offer a never-been-done before 4D experience incorporating zip lines, slides, sound effects, fog, water features, scents, and live actors throughout a thrilling and well constructed adventure. We have added a different and unique spin to the traditional escape room by tailoring all the elements of the game to keep the player immersed.

A DAY IN THE LIFE AS AN ACTOR/GAMEMASTER

As an Actor/Game Guide you are the main point of contact for our guests. With a welcoming smile, you greet them as they enter our establishment. You will immediately bring them into our world by escorting them to the briefing area where they will begin their adventure . With attention to detail, you lead them through the adventure with verbal clues and assistance through improv and interaction . You ensure that the customer service is exceptional in every way, going above and beyond to provide an immersive and entertaining escape from reality.

Your ability to give and receive regular feedback, proactively address customer and staff challenges, and lead by example through daily positive interactions with the co-workers and guests around you is crucial to your success. You get to enjoy the adventure yourself through leading guests through our unique experience.

QUALIFICATIONS FOR AN ACTOR/GAME MASTER

  • Love interacting with people
  • Ability to Improv and think on your feet
  • Ability to stand for 6 hours at a time
  • Great customer service skills
  • Availability to work nights/weekends

Are you passionate about customer service? Do you have excellent communication skills? Are you reliable and responsible? Can you multitask and prioritize tasks effectively? Are you attentive and aware? Are you eager to learn and develop new skills? If so, then you might just be perfect for this position at our Immersive Adventure Escape Room!

Job Type: Full-time

Pay: From $17.00 per hour

Expected hours: 35 – 40 per week

Benefits:

  • Employee discount
  • Flexible schedule
  • Paid time off

Schedule:

  • Evenings as needed
  • Every weekend
  • Nights as needed

Shift availability:

  • Night Shift (Preferred)
  • Day Shift (Preferred)

Ability to Commute:

  • Charlotte, NC 28217 (Required)

Work Location: In person

Salary : $17

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