What are the responsibilities and job description for the Homecare Scheduling Coordinator position at KeepMeHome HomeCare LLC?
KeepMeHome is dedicated to providing quality in-home health care and companion services throughout the state of Connecticut. We are a state licensed, ACHC Accredited Medicare/Medicaid-certified agency offering in-home care and companion services, nursing care, rehabilitation management, physical therapy, assisted living/nursing home placement assistance, elder care consulting, home safety assessments and home improvement services.
-------------------------------------------------------------------------------------------------------------Job Description
We are looking for a motivated and dependable individual to join the team of Scheduling Coordinators in our Berlin office. The position is full time (40 hrs/week) and requires weekends (at least every other weekend).
Responsibilities:
- Match, assign and schedule caregivers based on skill level, availability and client requirements.
- Communicating with clients, families and case managers on an ongoing basis
- Handle large daily volume of incoming phone calls/emails
- Interview and qualify candidates for a variety of health care positions
- Assist in managing daily office activities
- Use Sandata operating system to manage caregiver schedules
Qualifications:
- Basic knowledge of home care industry
- Comfortable taking large amount of incoming phone calls
- Ability to work closely with and get along with others
- Superior customer service and strong communication skills (written and verbal)
- Ability to learn and operate scheduling and training software systems
- Ability to prioritize and handle multiple tasks
- Remain composed under pressure and excel in time management
- Spanish speaking huge plus
- Typing/Basic computer skills
- Positive attitude and willingness to learn
- Dependability
Job Type: Full-time
Pay: $20.00 per hour
Expected hours: 40 – 48 per week
Benefits:
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
- Computer skills: 1 year (Required)
Work Location: In person
Salary : $20