Part Time Scheduling Coordinator

We are looking for a motivated and dependable individual to join the team of Scheduling Coordinators in our Berlin office. The position is part time (24-30 hrs/week). The normal schedule would be Wednesday, Thursday and Friday from 10am-6pm. There would be occasional weekend shifts, but only on an as needed basis. Spanish speaking is a big plus.

Responsibilities:

• Match, assign and schedule caregivers based on skill level, availability and client requirements.
• Communicating with clients, families and case managers on an ongoing basis
• Handle large daily volume of incoming phone calls/emails
• Interview and qualify candidates for a variety of health care positions
• Assist in managing daily office activities
• Use Sandata operating system to manage caregiver schedules

Qualifications:

• Basic knowledge of home care industry
• Comfortable taking large amount of incoming phone calls
• Ability to work closely with and get along with others
• Superior customer service and strong communication skills (written and verbal)
• Ability to learn and operate scheduling and training software systems
• Ability to prioritize and handle multiple tasks
• Remain composed under pressure and excel in time management
• Spanish speaking huge plus
• Typing/Basic computer skills
• Positive attitude and willingness to learn
• Dependability