What are the responsibilities and job description for the Account Manager position at Keesen Landscape?
Keesen Landscape Management, Inc. (KLM) is seeking a highly motivated, experienced, and client-focused professional to join our growing business as an Account Manager.
The Company
For over 50 years, Keesen Landscape has built an industry leading reputation by rising before the sun, rolling up our sleeves, growing healthy plants and creating beautiful landscapes. We are “Rooted in Relationships” and our exceptional service is built on the character of our people. Before we ever plant a tree, we build our team, fostering a foundation of trust, respect, and honesty.
The Opportunity
Growth creates opportunity! We are seeking an A-Player to join our vibrant local business, which is part of a progressive horticultural organization with national reach. As an Account Manager, you’ll:
- Build and foster relationships with KLM Clients and ensure satisfaction
- Present recommendations for property improvements, proper horticulture procedures, and quality service within budget.
- Manage all customer communication within client portfolio.
- Partner with client to actively promote landscape enhancements to beautify existing properties.
- Maintain a schedule for client/site visits to ensure quality and service expectations are consistently met or exceeded.
- Lead in the resolution of customer problems or concerns.
- Achieve revenue, profitability, and contract renewal goals.
- Ensure renewals of each current account within the customer portfolio.
- Manage a portfolio of properties over the winter months, which will include the supervision and participation of snow removal.
If this sounds exciting to you, we are seeking a leader with these qualifications:
- 3 years' experience in the landscape industry in an account management or similar capacity
- Exceptional interpersonal communication and relationship building skills
- Strong organization and conflict management abilities
- Capacity to make critical judgments, solve problems and demonstrate careful attention to detail
- Determination to exceed the goals of position, department, and company by working independently and as an effective leader.
- Experience in managing enhancement sales and estimation
- A Winning Attitude!
As an KLM Account Manager, you will enjoy:
- Family company culture from the ground up
- Industry leading compensation
- Quarterly and Annual performance-based incentive program
- Paid vacation and holidays
- Company vehicle, laptop and phone
- Full suite of health insurance – medical, dental, vision, etc.
- 401(k) with company match
- Accelerated professional development opportunities
