What are the responsibilities and job description for the Medical Receptionist position at Keetoowah Cherokee Treatment Services?
Salary range: $15- $18 per hour BOE
JOB SUMMARY:
The Clinical/Medical Receptionist is responsible for interacting with guests/clients/patients in a healthcare setting and managing administrative tasks for the administrative, clinical, and medical teams.
Responsibilities include:
- Greeting patients and other visitors professionally both in person and on the phone
- Quickly answering or properly referring questions and issues to the correct department.
- Optimizing provider schedules and patient satisfaction with efficient scheduling.
- Notifying providers of patient arrivals.
- Ensuring availability of treatment information by retrieving and updating patient records.
- Verifying financial records and collecting patient charges while filing and expediting thirdparty claims.
- Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders.
- Scanning pertinent patient information into EMR including patient authorizations, recent labs delivered by patients.
- Preparing bills and files for the next day's patients.
- Track all phone calls that arrive using our general office number.
- Utilize our medical office software to schedule new and followup appointments for our patients.
- Respond to emails that arrive using the general office email address.
- Answer and respond to voicemails.
Other Requirements:
- 1 years of experience working as a medical receptionist or in a relevant role.
- High school diploma or equivalent
- Friendly and compassionate but firm disposition.
- Excellent organizational and time management skills
- Ability to work independently or as part of a team.
- Excellent interpersonal communication skills (written or verbal)
- Dedication to maintaining confidentiality of all patient records.
UKB and Tribal preference applies.
Job description is subject to change.
Salary : $15 - $18
