What are the responsibilities and job description for the Management Team Lead position at KEITH TITUS CORP GROUP?
Job Overview
We are seeking an experienced and skilled Shop Manager to lead our team at KEITH TITUS CORP GROUP. The ideal candidate will have a strong background in maintenance service management, excellent communication skills, and the ability to motivate and direct staff to achieve exceptional results.
Responsibilities
- Scheduling and Performance Management: Supervise and coordinate the scheduling and performance of maintenance services in our NY Shop, ensuring safe, productive, and timely performance of services.
- Staff Oversight: Supervise Internal Service Writers, Parts Manager & Foreman(s), overseeing parts department operations, and evaluating, adding, modifying or deleting shop programs to operational need.
- Weekly Planning and Assignments: Create, manage, and review weekly planning and assignments with Service Writers and Foreman, approving weekly payroll, PTO, conducting performance reviews semi-annually and annually, and reviewing and setting goals with staff.
- Software Optimization: Prioritize and optimize shop software accuracy, utilization, and functionality, holding staff accountable to the same standards.
- Training Program: Oversee training program in the shop for Service Writers, Foremen, Mechanics, and apprentices, supporting/participating in training, continuing education/training programs.
- Customer Interface: Provide professional interface with customers and fellow KTC/Page employees.
- Safety and Compliance: Stays current with industry technology updates where appropriate, knowledgeable and supports Safety, ELD/HOS, DOT & CSA communications with Drivers, and maintains 24/7 access with weekly rotation of after-hour breakdown line.
