Shop Manager (2)

Description

Job purpose

Supervise, direct and coordinate the scheduling and performance of maintenance services in the NY Shop Ensure a safe, productive and timely performance of services.

Duties and responsibilities

• Responsible for managing all Operating aspects of the NY Shop at the Corporate Office
  • Monthly spends for parts, labor and supplies
  • Repair Order throughput > shop productivity
  • Evaluate, add, modify or delete shop programs to operational need
  • Supervises Internal Service Writers, Parts Manager & Foreman(s)
    • Oversight and management of parts department to optimize stock, accuracy and part availability via Parts Supervisor/Manager
  • Create, Manage and review weekly planning and assignments, reviews plan with Service Writers and Foreman
  • Approve weekly payroll, PTO, conduct performance reviews semi-annually and annual, review and set goals with staff
  • Supporting PMM Operations
• Prioritizes and optimizes shop software; accuracy, utilization and functionality – holds staff accountable to same standards               
  • Weekly audits of mechanic work orders & workload schedules
  • Daily review of all outstanding repair orders with staff to ensure accountability and troubleshooting support with staff
  • Verify unit warranty is setup, track claims with parts and service department or warranty administrator
  • Review PM, Internal DVIR, and Fault Codes DAILY with Service Writer(s)/Foreman to make sure units are addressed timely
• Oversee training program in the shop for Service Writers, Foremen, Mechanics and apprentices
  • Supports/participates in training, continuing education/training programs
• Provides Professional Interface with Customers and fellow KTC/Page employees
• Knowledgeable and supports Safety, ELD/HOS, DOT & CSA communications with Drivers
• Stays current with Industry technology updates where appropriate.
• Commercial vehicle ride along with company driver for training exposure
• Regular Attendance & Punctuality
• 24/7 Access with Weekly Rotation of After-hour Breakdown Line

KPI – Key Performance Indicator

• Repair cost to industry standard
• Repair order throughput to total monthly spend

SOPs/Quarterly

• TBD

Benefits:

• Meritain Aetna (2 plan options)
• Company sponsored HRA (Health Reimbursement Card)
• Excellus Dental
• Excellus Vision
• Group Sponsored Life/ADD – 1x annual salary.
• Pet Insurance (3 plan options)
• Voluntary Supplemental plans offered through Colonial to include.
  • (Accident, Disability, Cancer, Life/ADD, Medical Bridge, Teladoc)
• Company sponsored EAP (Employee Assistance program)
• 401K to include company match (Auto enrolled the 1^st of the month following 90 days of employment)
• Monthly Profit Share
• PTO (Paid time off)
• Paid Holidays

Qualifications

Qualifications

• 10 proven management experience with 8 staff
• 10 years of Leadership experience
• Software experience/computer technical expertise
• 3-5 years heavy duty shop experience
• 5 years’ experience in trucking industry
• Excellent verbal and written communication abilities
• Must pass a post-offer, pre-employment drug test and agree to companies drug free workplace policies.

Safety in the Workplace

• Employees should take reasonable care of their health and safety no matter where they are or what they are doing. This is especially true in the workplace, where your actions can affect both your own safety and that of others. Your cooperation in making sure you receive the proper training for your job, understand and follow the company’s health and safety policies, as well as reporting any unsafe conditions is required.

Physical requirements

• Ability to lift up to 90lbs
• Frequently exposed to fumes/airborne particles, moving mechanical parts and vibration
• Occasionally exposed to a variety of extreme conditions
• Position is very active, standing, walking, bending, kneeling, stooping, crouching, crawling and climbing entire shift

Reporting Requirements

• Maintenance Manager

Direct reports

• Service Writers, Foreman(s) & Parts Supervisor/Manager

EEO Statement

• It is the policy of Keith Titus Corporation to provide equal employment opportunities to all qualified persons, and to recruit, hire, train, promote and compensate persons in all jobs without regard to race, color, religion, sex, national origin, disability or sexual orientation

Confidentiality and Discretion

• The incumbent must maintain the confidentiality of all company and customer information and must not discuss such matters outside of Keith Titus Corporation. Tact and discretion must be used in all dealings with all customers and potential customers to maintain a positive image of Keith Titus Corporation 
• This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position.  Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor.  Furthermore, the company reserves the right to add to or revise an employee's job duties at any time at its sole discretion.
• All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
• This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.

Salary : $75,000 - $95,000