What are the responsibilities and job description for the Server/Host position at Keke's Breakfast Cafe?
Job Overview
We are seeking a friendly and dedicated Host/Server to join our dynamic team in providing exceptional dining experiences. The ideal candidate will possess strong customer service skills, a passion for hospitality, and the ability to communicate effectively with guests and team members. This role involves welcoming guests, taking orders, serving food and beverages, and ensuring a pleasant atmosphere for all patrons.
Responsibilities
- Greet and seat guests promptly with a warm and welcoming demeanor.
- Take customer orders accurately and efficiently using the Aloha POS system.
- Provide menu recommendations and answer any questions regarding food and beverage offerings.
- Ensure timely delivery of food and drinks to tables while maintaining high standards of guest relations.
- Maintain cleanliness and organization of the dining area, including tables, chairs, and service stations.
- Handle guest inquiries or concerns with professionalism and courtesy to enhance their experience.
- Collaborate with kitchen staff to ensure smooth service flow during busy periods.
- Assist in training new staff members on restaurant protocols and customer service standards.
Qualifications
- Previous experience in food service or hospitality is preferred but not mandatory.
- Strong customer service skills with a focus on guest satisfaction.
- Familiarity with Aloha POS or similar point-of-sale systems is a plus.
- Excellent communication skills, both verbal and written, with good phone etiquette.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- A positive attitude, team-oriented mindset, and willingness to learn are essential traits for success in this role.
- Must be able to work flexible hours, including evenings and weekends as required by the restaurant's schedule.
Join our team today and be part of creating memorable dining experiences for our guests!
Job Type: Part-time
Pay: $18.51 - $20.66 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Day shift
- Morning shift
Ability to Commute:
- Apopka, FL 32703 (Required)
Ability to Relocate:
- Apopka, FL 32703: Relocate before starting work (Preferred)
Work Location: In person
Salary : $19 - $21