What are the responsibilities and job description for the Program Quality Specialist position at Kelberman Center?
Pay $26.60 - $30.00 / an hour
The Program Quality Specialist supports program and administrative operations. This may include gathering and organizing data in support of business needs, managing databases, complete administrative support tasks, and preparing and keeping agency records and files. This employee may also be assigned to the role of supporting the senior leadership team in managing multiple projects and deadlines. The role includes assisting with monitoring program operations and issues, coordinating and facilitating communication among team members, and organizing key information.
Core Responsibilities
- Assists with maintaining agency databases and filing systems; create reports as needed by program leadership.
- Retrieves information as requested from records, email, minutes, and other related documents; prepares written summaries of data when needed.
- Generate and maintain correspondence including letters, memos, forms, reports, logs and charts as required by supervisor or program.
- Participate as an adjunct member of the program Leadership Team including assisting in scheduling meetings, coordinating the agenda, recording and distributing minutes, and attending meetings as requested.
- Prioritize conflicting needs; handles matters expeditiously, proactively, and follows-through on projects to successful completion, often with deadline pressures.
- Develop and manage ways to optimize workflow to achieve high quality care and excellent customer service.
- Participate in activities that may include meetings, trainings and committees.
- Ensure compliance with all pertinent government and agency regulations and operating standards.
Required Abilities
Qualifications
Benefits
Our work environment provides the opportunity to grow and learn in a fast-paced atmosphere. We offer competitive benefits and salary to include a low-cost individual health insurance plan, dollar for dollar retirement match (up to 7%), life insurance, voluntary benefits and generous paid time off.
Upstate Caring Partners is the premier provider of direct-care services and programs in Central New York for individuals of all abilities and their families. If you believe in empowering people, Upstate Caring Partners is an excellent place to start or grow your career. Please visit our careers website to access the full job description located within the job posting. upstatecpjobs.org
To access a copy of the job description Click Here - Program Quality Specialist
Salary : $27 - $30
