Branch Manager

Temperature Control Systems (a division of Kele Companies), a multi-branch, nationwide distributor of commercial / industrial HVAC controls, burner / boiler controls and building automation systems, is in search of a Branch Manager to lead the team and oversee operations while ensuring that customers receive exceptional service and that the company’s objectives are met.

The experience expected from applicants, as well as additional skills and qualifications needed for this job are listed below.

By becoming part of the TCS / Kele Companies team, you will be part of a prosperous and expanding business segment selling tangible products from world class manufacturers like Honeywell and Johnson Controls.

Responsibilities

• Leads associates to work as a team
• Ensures that the team delivers exceptional customer service
• Leads and manages the team to increase sales to customers by proactively offering the company’s products and services
• Services inbound sales calls and walk-in customers; receives and submits product orders
• Identifies parts and pricing, and suggests additional products as appropriate to the customer
• Provides product quotes, order entry, order follow up, product and application information, technical support and other requests as required by the customer
• Develops working knowledge of products in the catalog and other products our vendors offer
• Recommends / implements corrective services and initiates actions to address customer concerns
• Directs staffing, training, and performance evaluations for direct reports
• Analyzes, approves and controls expenditures of areas of responsibility to conform to budgetary requirements
• Directs warehouse activities including but not limited to receiving, put-away, picking, and shipping of every customer order
• Oversees inventory control to ensure all physical locations and inventory counts are correct, stocking locations are up-to-date and properly labeled, and cycle count processes are followed
• Oversees physical warehouse facility and equipment and recommends changes in allocation of space, racking, shelving, layout, etc.
• Develops, implements, and monitors department operating policies and procedures that will ensure effective and efficient production while meeting company mission
• Ensures team members follow company policy and guidelines
• Prepares daily, weekly, monthly, and quarterly reports detailing budgetary statuses and other pertinent information
• Purchasing and vendor relationship management

Preferred Basic Qualifications

Benefits

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