What are the responsibilities and job description for the Senior Sales Consultant position at Kele Companies?
Temperature Control Systems (a Kele Company), a multi-branch, nationwide distributor of commercial/industrial HVAC controls, burner/boiler controls and building automation systems, is in search of Senior Sales Consultant. By becoming part of the TCS/Kele Companies team, you will be part of a prosperous and expanding business segment selling tangible products from world class manufacturers like Honeywell and Johnson Controls.
The primary role of the Senior Sales Consultant is to generate revenue from potential customers and increase wallet share of existing customers by networking, calling or other means. They are required to grow and retain existing accounts by planning persuasive approaches and presenting new solutions and services in order to convince customers to increase their business volume with the company. The Senior Sales Consultant works with low- to mid-level management, sales, estimators, project managers and buyers.
Essential Duties and Responsibilities:
- Actively promotes Kele’s products and services utilizing ASLAN Sales principles and communicating Kele’s value propositions to customers.
- Provides exceptional personal customer service to all internal and external customers by supporting Kele’s 5 Keys to Customer Service.
- Proactively conducts sales calls, utilizing probing questions to identify the customer’s needs and opportunities, learn about the customer’s business, our competitor’s actions and the BAS industry.
- Meets and maintains all minimum sales activity levels to include attainment of sales revenue/margin quotas, call activity, quotes and quote follow up.
- Listens to and manages resolution of customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to the team for supporting the customer’s and Kele’s shared goals.
- Supports sales strategies to achieve all goals associated with assigned accounts by analyzing sales statistics and call data to achieve total spend opportunity in each account.
- Works collaboratively with other team members as necessary to maximize sales opportunities while not diverting from core sales responsibilities.
- Develops a thorough knowledge of products in the Kele catalog as well as products our vendors offer.
- Participates in training opportunities and self-study to increase product and industry knowledge and to improve personal peformance.
Preferred Qualifications:
- General working knowledge of the BAS industry and demonstrate a proficiency in customer service skills, and proactive telephone selling skills.
- Undergraduate/bachelor's degree or minimum of 5 years of related work experience.
- Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
- Effective communication skills both verbal and written.
- Ability to effectively present information and respond to questions from customers, managers, or the general public.
