Assistant Tasting Room Manager

Keller Estate, located in the beautiful landscape of Petaluma, is looking for a dedicated and enthusiastic Assistant Tasting Room Manager. Join our family-owned winery, known for its exceptional wines and outstanding guest experiences. If you have a passion for wine, a talent for hospitality, and strong leadership skills, we would love to hear from you!

Position Details:

• Location: Petaluma, CA 94954

• Schedule: Tuesday through Saturday (occasional Sundays will be required)

• Expected Hours: Full-time, Exempt employment

Responsibilities:

• Assist management in day-to-day operations including all opening and closing of the tasting room.

• Oversee the daily flow of the tasting room and maintain the integrity of guest spaces and collateral.

• Manages and facilitates leading concierge service for tasting room guests and wine club members, providing the highest level of guest experience.

• Share knowledge about California wine regions, emphasizing wines relevant to Keller Estate.

• Effectively provide guided tours and tastings, following SOPs relating to hospitality, company story, and wine education.

• Provide exceptional customer service and maintain a welcoming atmosphere to new guests and returning members.

• Operate Register/POS systems efficiently including capturing guest information and order processing.

• Up to date TIPS Certification.

• Support outreach efforts to attract new visitors and wine enthusiasts.

• General management duties including conducting inventory counts, tracking supplies, order fulfillment and auxiliary administrative tasks.

• Spanish speaking is not required but appreciated.

Requirements:

• Leadership Experience: 2 or more years in a winery or restaurant leadership or management role.

• Sales Skills: Demonstrate ability to drive sales and promote wine club signups.

• Proficiency with PO systems and Microsoft applications.

• Ability to excite and lead staff to meet and exceed financial goals.

• Genuine enthusiasm for the wine industry and a client-centered environment.

• Ability to lift up to 50 pounds, climb stairs, and stand/walk for extended periods.

• Maintain an open schedule to be available to work on weekends, holidays, and occasionally rotating Sundays.

Compensation:

• Competitive pay scale: $65,000 (based on level of experience, skills and abilities)

• Sales Incentives: Additional incentives including club commissions and service payouts.

• Employee discount

• Generous Benefits (after 90 days of employment):

•  401K Matching

•  Medical, Dental, and Vision insurance

• Paid Holidays PTO

Candidates must reliably commute to Petaluma, CA 94954, or plan to relocate before starting work.