What are the responsibilities and job description for the Front Desk Support Manager position at Keller Williams Co-Elevation?
Role Highlights:
We are looking for a proactive and resourceful individual to join our team as an Elite Client Experience Coordinator.
About the Position:
This role involves being the operational backbone of the brokerage, ensuring seamless day-to-day functions while delivering an elevated client and agent experience.
Key Responsibilities:
- Serve as the primary point of contact for agents, clients, and visitors, maintaining a professional and welcoming atmosphere at all times.
- Efficiently manage inbound communications, including phone calls, emails, and in-person inquiries, ensuring timely and accurate responses.
- Facilitate a high-touch client experience, anticipating needs and proactively addressing concerns.
Transaction & Listing Coordination:
- Assist agents with transactional processes, ensuring all required documentation is submitted accurately.
- Coordinate listing management, including MLS input and broker loading.
- Monitor and track contract deadlines, compliance requirements, and brokerage policies to ensure smooth transaction flow.
Growth Opportunities:
- This role offers several future paths for growth opportunities as the company grows.
