Office Manager/Operations Manager

Overview
We are seeking a highly organized and proactive Office Manager to oversee the daily operations of our office. The ideal candidate will possess strong administrative skills and have a passion for creating an efficient and welcoming work environment. This role is essential in ensuring that our office runs smoothly and effectively, supporting both staff and clients.

Responsibilities

• Manage front desk operations, including greeting visitors and handling incoming calls with professionalism and courtesy.
• Drive agent retention through high communication, problem solving, and awards recognition, and social media management.
• Manage day to day tasks to ensure efficient running of all office operations including opening and closing procedures, office appearance & security, subleases to our agents, vendor contracts & relations, and coordinating with Janitorial, IT and Security companies.
• Coordinate administrative tasks such as email communication, calendar management, scheduling meetings, and organizing office supplies.
• Support onboarding procedures for staff and real estate agents
• Plan and execute company events, fostering team engagement and a positive workplace culture.
• Support accounting processes through scanning, logging and depositing incoming checks, processing credit cards, follow-up on missing payments, and supporting month-end financial close activities. Liaison to remote team.
• Maintain an organized filing system for important documents and correspondence.
• Assist in the development of office policies and procedures to enhance operational efficiency.
• As a team player of a close-knit team being ready to jump in where needed!

Qualifications

• Proven experience in office management or a related administrative role.
• Strong front desk experience with excellent phone etiquette skills.
• Proficiency in social media engagement, MS Office and Google Sheets with 50 wpm typing speed preferred.
• Exceptional organizational skills with the ability to manage multiple tasks simultaneously.
• Experience in training development and event planning is highly desirable.
• Excellent communication skills, both written and verbal, with a focus on professionalism.
• Ability to work independently as well as collaboratively within a team environment.

If you are a motivated individual with a keen eye for detail and a desire to contribute to a thriving workplace, we encourage you to apply for this exciting opportunity as an Office Manager.

Job Type: Full-time

Pay: $20.85 - $22.36 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person

Salary : $21 - $22