Administrative Assistant

The Administrative Assistant is critical in ensuring a professional, welcoming, and efficient office environment. This position supports agents' success by addressing their needs, maintaining office operations, and fostering a collaborative atmosphere. We are looking for someone with an intense sense of genuine care, a customer service orientation, and a solutions-focused mindset to handle any situation with positivity and professionalism. As part of the leadership team, the administrative assistant ensures the office runs seamlessly while creating a thriving and engaging environment for agents and staff.

This is an exciting opportunity to join a high-performing, energetic, and growth-minded company. We’re seeking someone who cares deeply about helping others succeed, thrives in a collaborative environment, and brings an unwavering commitment to customer service and problem-solving. Be a part of our growing team, where we’re dedicated to creating a supportive, thriving culture for our agents!

Compensation:

• Full Time 40 hours/week, Starting Pay: $18.50-$20.50 per hour
• Bonus Structure after 6 months
• Additional Investment opportunities after 1 year
• Paid Vacation, Holiday, and Medical Leave
• 401(k) Retirement Plan
• Health Insurance Benefit Option

$18.50-$20.50 per hour

• Oversee a multi-line phone system, respond to office emails, warmly welcome agents and visitors, coordinate appointments and schedules, and manage incoming mail and packages.
• Support the leadership team by maintaining organized office systems, streamlining daily processes, and ensuring smooth operational workflows.
• Plan and facilitate agent events, including catering, sponsorship arrangements, and venue logistics, while also assisting with company events and training sessions.
• Handle opening and closing procedures, maintain supply inventory, and ensure reception and communal spaces remain tidy and well-organized.
• Contribute to office communications through email and text updates, social media posts, and initiatives that showcase the company’s value to its audience.
• Cultivate relationships with agents to enhance engagement, encourage long-term retention, and ensure they maximize the available office resources.

• 2 years of administrative or office support experience preferred.
• Positive attitude with a proactive, solutions-focused, and energetic demeanor.
• Strong organizational skills with a commitment to relationship-building, follow-up, and providing top-tier support.
• Tech-savvy, with proficiency in Microsoft Office, Google Suite, and basic social media management.
• Ability to thrive in a fast-paced, dynamic environment while managing multiple tasks efficiently.
• Professional communication skills, both verbal and written, with a polished and friendly demeanor.
• Excellent interpersonal skills with strong customer service and office etiquette.
• Eagerness to learn and take on new responsibilities as knowledge and experience grow.

Keller Williams Realty Centre, located in Columbia, Maryland, is dedicated to building careers worth having, businesses worth owning, lives worth living, experiences worth giving, and legacies worth leaving. Our mission is to be the real estate company of choice for our agents and their customers. We uphold values such as integrity, customer focus, commitment, communication, creativity, teamwork, trust, equity, and success through people. As a technology-driven company, we provide a real estate platform preferred by agents, buyers, and sellers alike.