Salesforce Consultant

About This Role:

Please note that this is a full-time position. The first 8 weeks, beginning on January 21st, will be dedicated entirely to training. During this time, you will receive the same compensation as you will once training is complete.

Upon graduation of training you will assume the role of Salesforce Consultant and be staffed on projects where you will be expected to demonstrate the 4 pillars:

• Client-Facing: Comfortable in a client-facing capacity (e.g., requirements gathering, build demos, testing sessions, training sessions). You should be able to understand client conversations, take actionable, coherent notes, and effectively communicate them to the team.
• Deliverables: Understands the purpose of each project deliverable and knows where to find the necessary templates. You should be able to assist the team by producing an initial iteration of deliverables. Asking experienced Kelley Austin team members for guidance is encouraged and expected to ensure success.
• Salesforce Acumen: Capable of completing ~50% of the Salesforce declarative build IF given detailed solution notes. Makes progress with each project to get closer to being able to complete ~80% of the Salesforce declarative build needs IF given detailed solution notes.
• Risk Identification & Mitigation: You will need to understand the Statement of Work (SOW) and be able to identify key project risks, such as scope creep or client-side issues that could complicate project delivery for Kelley Austin.

About Us:

Kelley Austin takes a different approach to Salesforce Consulting by putting our employees first. That’s not hyperbole, either. Our team takes a proactive approach to employee satisfaction by having every single person fill out a “happiness list,” which comprises the top ten things each employee finds happiness in outside of work.

We review those happiness lists regularly to ensure everyone is checking most of the boxes and adjust their project load, responsibilities, or schedule accordingly if not.

Look at our benefits and perks below to learn more about our culture.

We’re growing fast (more than doubling YOY) but staying diligent in hiring the best possible people who don’t just want a job, but will actually care about the success of their co-workers and clients.

Our growth, coupled with the distinction of being recognized as the 'fastest Salesforce Implementation Partner to achieve Platinum/Summit status,' attests to the success of our approach.

Take a look at the ‘About You’ and ‘Requirements’ below to learn more:

Benefits:

• Salary Bonus
• 401k and Match
• Short-term & Long-term Disability
• Flexible PTO (we treat people like adults here)
• Paid Holidays (including an entire week off around Christmas and New Year)
• 100% Paid Medical and Dental Insurance Premiums for the Individual (50% paid for family)

Tools We Use:

• As a technology software consulting company, we use many tools, but the big four are Google Drive, Slack, Lucid Chart, and Salesforce, of course.
• We run entirely off Mac laptops and will set you up on day one with an extra screen, wireless keyboard and mouse, and all the cords and gizmos you need to piece them together.

Perks Of The Job:

• You won’t really find egos here. We hire slowly and purposefully to keep our culture strong and our team cohesive.
• We don’t say yes to every client and are not afraid to part ways with a client, either. If there’s no mutual respect or success involved, we politely decline and help them find a different partner. That means fewer ‘tough’ clients and more clients who “get it” and work harmoniously together.
• We strive for ‘no meeting’ Fridays so people can go heads down and get things done before signing off for the weekend, and the majority of the company is able to stick to that.
• Some people love the flexibility of having an office to come into, and KA has an office in North Dallas right off Highway 75, close to Cityline. The office is loaded with snacks, drinks, everything you need to succeed at your job, and there’s even a small gym (with showers) on campus. We’re just a few minutes away from Whole Foods, plenty of great restaurants, and one of the best walking/jogging parks in the DFW.
• We offer half a dozen different clubs like book club, health club, movie club, hobby club, and more. These bring people together to grow intellectually and get to know one another outside of project work.
• We have monthly happy hours and company lunches for those that are local. For those who are virtual, we send out $35 DoorDash (or equivalent) gift cards monthly so you can get lunch on us.
• We host a plus-one event quarterly for you to bring a spouse, partner, or friend to. That could be pickleball, a Texas Ranger’s game, bowling, Electric Shuffle (look it up, it’s fun), a brewery, or any other suggestions our team comes up with.
• We host a Summer Bash for employees’ kids and partners, essentially a big pool party, with food and dessert trucks. We also host a themed holiday party at the end of every year with good food, cool prizes, great music, and usually some big activity along with it. The best part is we reimburse for some travel expenses for those who don’t live locally so we can get the whole team together.
• We donate our time and money to local charities and even create our own. This year, we raised $20K in prize money for a local high school and helped them run a ‘shark tank’ style competition where groups of students created and pitched business ideas. Each employee had the opportunity to mentor students each week throughout that process and attend the big event.

About You:

We value humility, eagerness to learn, and sharp intellect.

Our goal is to transform you into a valued member of our Salesforce consulting team by providing comprehensive training and mentorship. During the training program, you'll be immersed in Salesforce fundamentals, client interactions, and the project lifecycle.

As you progress in your career with us, we'll gradually guide you into becoming a full-fledged Consultant. In this role, you'll take charge of your projects, running discovery sessions, crafting intricate Salesforce solutions with the guidance of Solution Architects, conducting comprehensive testing, providing client training, and successfully deploying solutions. Your growth as a consultant will be supported every step of the way, as we believe in fostering your professional development and empowering you to excel in your client interactions and the project lifecycle.

About the Training Program:

The program starts on January 21, 2025, and spans 8 weeks.

Along the way, we’ll teach you the “KA Way” of consulting, including:

Technical Mastery:

• Guided by a dedicated training manager and two seasoned solution architects.
• In-depth technical training sessions on how to execute the configuration of Salesforce Sales Cloud, Service Cloud, and Experience Cloud.
• Hands-on experience with mock discovery sessions to refine your client interaction skills.
• Interactive quizzes and videos to enhance your understanding of Salesforce nuances.

Client Interaction and Communication:

• Comprehensive guidance on navigating tricky client conversations.
• Live training sessions on effective communication strategies.
• Exposure to real-world scenarios through role-playing and simulations.
• Weekly Q&A sessions to address your queries and challenges in client interactions.

Certification Path:

• Structured Salesforce certification program with support from training resources.
• Weekly study sessions for group learning and mutual support.
• Preparation for Salesforce certifications to enhance your credentials.

At Kelley Austin, our commitment is not just to hire you but to empower you for success. We provide a comprehensive support system that encompasses technical expertise, effective client interactions, project management proficiency, teamwork, and a clear path to consulting mastery and getting the right Salesforce certifications. Your journey with us will be marked by continuous learning, mentorship, and the tools needed for a successful and fulfilling career in Salesforce consulting.

Requirements:

• Local to the DFW area, able to work in-office in Richardson 3 days a week and remotely 2 days a week.
• After completing the Kelley Austin University cohort, you’ll receive additional support by working in the office three days a week for six months.
• 1-3 years of Salesforce experience as either an Admin or Consultant is required. User experience does not count. Salesforce Admin certification is preferred but not required.
• We’re seeking hands-on individuals who enjoy Salesforce configuration work, not just passing tasks to developers.
• Degrees in business, communication, or MIS are preferred but not required.
• Strong oral/written communication, analytical, and problem-solving skills.
• Ability to learn quickly, think creatively, and adapt to new technologies.
• Attention to detail, collaboration skills, and the willingness to ask questions or admit when you don’t know something.

Note: Our interview process will require you to showcase some of these skills live.

If you're ready to kickstart your career as a Salesforce Consultant with Kelley Austin, apply now and join us in transforming the future of Salesforce consulting!

Please note that we cannot sponsor work visas at this time.