BMW of Fort Wayne Apprentice Service Technician

**Provided $800 worth of tools during first year of employment. Tools become yours to keep after the first year of employment. **

**$50 tool stipend per pay period during the first year of employment**

Functions: Perform basic maintenance functions while working closely with a Trainer and/or Manager to develop skills, execute accurate repairs and contribute to service department profitability.

Relationships: Reports to Trainer/Service Manager (as directed)

Responsibilities and Authority: In collaboration with Trainer and/or Service Manager

Service:

• Receive repair orders and take vehicle to and from assigned work areas.
• Responsible for making correct repairs the first time.
• Perform work as outlined on the repair order with efficiency and accuracy.
• Perform work in accordance with dealership and factory standards.
• Diagnose cause of any malfunction and perform repair.
• Communicate with parts department to obtain needed parts.
• Save and tag parts if the job is under warranty or if requested by customer.
• Examine vehicle to determine if additional safety or service work is needed.
• Advise trainer if additional work is needed or if repairs cannot be completed within the time promised.
• Road-test vehicles, keeping in mind that customer’s vehicle should always be treated with the utmost care and respect.
• Maintain cleanliness of customer’s car.
• Keep shop area neat and clean.
• Responsible for all dealership tools and their maintenance.
• Understand and follow federal, state and local regulations as to the disposal of hazardous materials.
• Any other tasks deemed necessary per Management.

Training and Development:

• Attend factory sponsored training classes as directed.
• Attend safety related training classes as directed.
• Acquire at least one (1) ASE Certification.
• Keep abreast of all factory technical bulletins.
• Collaborate with trainer to develop targeted skills.
• Establish and maintain a good working relationship within service department and with other departments to reduce conflict and maintain dealer profitability.
• Assist service advisors or others to resolve customer complaints.
• Any other tasks deemed necessary per Management.

Qualifications:

High School diploma or the equivalent. Ability to read and comprehend instructions and information. Sales and supervisory experience preferred. Valid driver’s license. Excellent communication skills. Some experience and vocational training preferred.

Working Conditions:

The Apprentice Service Technician works both outdoors and indoors. Some evening and Saturday hours may be required. The Apprentice Service Technician will stand 4-10 ½ hours per shift, lift parts weighing up to 50 lbs several times during a shift, and use hoist and test equipment as needed. She/he will stoop, kneel, crouch, reach, handle, lift, push and pull often. She/he will be exposed to noise, heat, cold, vibration, dust, fumes and other hazardous and nonhazardous materials daily. Road testing of vehicles may be required. The Technician will be required to wear a dealership uniform at all times.

NOTE:

THIS IS NOT NECESSARILY AN EXHAUSTIVE LIST OF THE RESPONSIBILITIES, SKILLS, DUTIES, REQUIREMENTS, EFFORTS, WORKINGCONDITIONS ASSOCIATED WITH THIS POSITION. WHILE THIS LIST IS INTENDED TO BE AN ACCURATE REFLECTION OF THE CURRENT JOB, THE DEALERSHIP RESERVES THE RIGHT TO REVISE THE FUNCTIONS, DUTIES AND REQUIREMENTS OF THE JOB OR TO REQUIRE THAT ADDITIONAL OR DIFFERENT TASKS BE PERFORMED WHEN CIRCUMSTANCES CHANGE.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER