What are the responsibilities and job description for the Collections Specialist position at Kelley Drye & Warren LLP?
Kelley Drye & Warren LLP, a powerhouse firm with the heart of a boutique, is seeking a Collections Specialist based in the New York, NY office. The Collections Specialist will oversee the collections process for a select group of partners on a monthly basis. This position will report to the Collections Manager and will work closely with attorneys, managers and administrators throughout the firm.
ESSENTIAL FUNCTIONS
- Manage the complete collection process, for approximately 30 Partners on a monthly basis to ensure payments are received timely.
- Communicate directly with partners and clients regarding past due accounts.
- Maintain clear and concise collection status notes in collections software (currently ARCS 2G, but eventually transitioning to Aderant Expert Collections).
- Provide monthly client status updates/estimates to management.
- Escalate accounts that have become problematic to management so they can intervene where necessary.
- Interface with Partners and varying levels of management to implement payment solutions.
- Generate monthly reminder statements, ensuring that any partial AR shown is correct.
- Monitor short payments that are the result of e-billing reductions and write off as needed and /or work with the billing team to resubmit balances where applicable.
- Assist the Cash Receipts team with researching funds received to ensure correct payment application and to minimize credit balances.
- Monitor unapplied payments and work with the clients to resolve.
- Assist the team in reconciling client accounts when discrepancies have been found.
- Provide back-up to other team members when necessary.
- Assist the team in entering, validating, and/or applying receipts into Aderant.
- Work with Billing Department to resolve billing issues/disputes.
- Assist with special projects as needed.
QUALIFICATIONS
- Bachelor’s degree with five (5) to seven (7) years of applicable work experience in a large law or professional service firm.
- Strong understanding of the entire collections process (invoice preparation, partner contact, client contact, payment received and reconciled).
- Computer proficient with strong MS Excel and MS Word skills. Aderant Expert and collection software experience preferred.
- Attention to detail and excellent interpersonal, verbal, organizational and written communication skills.
- Self-directed with a strong work ethic; capable of working independently with limited supervision, as well as part of a team.
- Ability to work in a high-pressure environment with a high degree of accuracy.
- Flexibility to work overtime when required, especially at year-end.
The salary range displayed is specifically for those potential hires who will work or reside in New York City if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees, and certifications (e.g., JD/technology) for example. New York City Salary Range: Low: $80,000 High: $95,000.
Please be advised that all communications regarding open positions at our firm will exclusively originate from email addresses ending in @kelleydrye.com. We encourage you to exercise caution and verify the source of any communication claiming to represent our firm.
Kelley Drye & Warren LLP is an Equal Opportunity Employer (EOE).
Salary : $80,000 - $95,000
