What are the responsibilities and job description for the Inside Sales Executive (Customer Advisor) position at Kelli's?
Inside Sales Account Executives
Kelli's Gifts – Carrollton, TX 75006
Job Category
Sales
Want to control your own paycheck and work normal hours?
Kelli's, the nations leading family-owned wholesale distributor specializing in the sale of more than 13,000 gift shops across the U.S. including hospitals, hotels/resorts, casinos, pharmacies, and tourist attractions are looking to grow their US market share by adding highly motivated Inside Sales Executives to help their customers generate more revenue while earning more money for themselves.
JOB DESCRIPTION
- The primary focus is to drive revenue targets through increased product sales with B2B assigned accounts - No Cold Calling
- Develop individual account action plans to achieve the assigned monthly sales quota
- Deliver consistent and exceptional solution-oriented consultation approach to selling
- Manage inbound and outbound customer calls that account for approximately 70% of the total workday
- Focus on account growth by suggestive selling to retail customers.
- Develop and maintain stock replenishment needs with retailers to support retail trends
- Review and analyze category performance by a retail partner to ensure continuous category growth
- Engage in dialogue with retail partners to understand needs and to overcome objections
- Overcome price concerns or other objections by demonstrating value to achieve sales goals
- Assist stores in creating seasonal assortments and key item buys
- Direct customers to the best solution based on their expressed needs, inquiries, and problems
- Diffuse difficult conversations professionally keeping promises and commitments
- Maintain customer profiles in CRM to strategically build relationships for long-term revenue growth