What are the responsibilities and job description for the Lumber/Building Materials Customer Service Representative position at Kellogg Supply Company Inc?
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Position Title: Inside Customer Service
Employee Classification: Hourly based on experience.
Supervised By: Store Management
Primary Responsibility:
Provides outstanding customer service. Maintain Inventory. Point of Sale.
Job Duties/Responsibilities:
- Answer and direct customers on the sales floor
- Operate POS terminals
- Put away stock
- Assist in daily store opening and closing procedures
- Actively engage in increasing knowledge of industry, products, customers and sales techniques
- All other job-related activities assigned by Supervisor
Experience/Skills:
- Outstanding customer service skills
- Computer literacy
- Knowledge of building products and how they are sold. Detailed knowledge of specific product area is a plus (i.e. windows, doors, decking, framing material)
- Strong interpersonal and customer relations skills
- Strong verbal and written communication skills
- Ability to multi-task and prioritize in a fast-paced environment
- Strong attention to detail and follow-through
- Basic math and measurement skills
- Proficient with POS systems (building supply specific a plus)
Minimum Requirements:
- High School Diploma or equivalent
- Building products knowledge and/or sales experience
- Ability to handle stock weighing up to 60lbs.
- Ability to stand and be mobile for prolonged periods
Work Environment:
Kellogg Supply Company is an independently owned and operated building supply company. We strive to provide the best possible service for our customers, while maintaining a safe, rewarding, and fun work environment for our employees. This position will primarily consist of a lumber yard environment.
Salary : $16 - $18