What are the responsibilities and job description for the Technical Support Specialist position at Kellton?
Hi
Greetings !
We are looking for Data Center Technical Support Specialist for our Direct client & 100% ONSITE Opportunity
Below are more details on it.
Please do let me know if you/your friends would be interested/available.
Thank you
Job Title: - Data Center Technical Support Specialist
Assignment Type: 3 month contract w/ potential to convert
Work Location: Onsite – Charlotte, NC
Night Shift 7pm – 7am
We stagger the work days for this shift. The associates will work 3 days @36 hours one week and then 4 days @48 hours the following week.
The expectation is that the associate is at the office due to some job responsibilities that must take place at the office.
JOB SUMMARY:
The Data Center Technical Services Specialist position is responsible for systems support, monitoring, maintenance, and problem escalation for systems, applications, and networks that are a part of client core infrastructure.
The Technical Services Specialist works as a member of the User Support Services team and is charged to understand the goals/objectives of that team and how it supports those of the Enterprise Architecture & Shared Services Technology team.
Day Shift: 7:00 AM – 7:00 PM
Night Shift: 7:00 PM – 7:00 AM
QUALIFICATIONS:
Experience
Typically, 1-5 years of experience
• Data Center and/or Network Operations Center.
• Monitoring tools such as AlertBot, SolarWinds, Splunk, Zabbix.
• Job scheduling tools such as UC4 and SAP
Education
Bachelor’s degree in Management Information Systems, Computer Science, Computer Information Systems or equivalent combination of education and experience.
