What are the responsibilities and job description for the Automotive Service Advisor position at Kelly Automotive?
Warmly greet customers
Answer incoming calls
Check customers in: Type customer complaints and requests into work order. Get approval for any testing charges. Set expectations. Deliver keys to proper technician
Estimate technicians report
Effectively explain and present recommended services.
Create long term relationships with customers and coworkers
Summary
As an Automotive Service Advisor, you will be integral in delivering outstanding customer service and facilitating efficient vehicle maintenance. Your core skills in service writing and mechanical knowledge, will enable you to accurately assess customer needs and provide effective solutions. With premium experience in automotive environments and service management, you will enhance customer satisfaction and drive sales. Additionally, your relevant expertise in various automotive repairs will support our commitment to quality service and customer care. Join our team to make a significant impact in the automotive industry and our community!
Job Type: Full-time
Pay: $66,301.00 - $85,000.00 per year
Benefits:
- 401(k) matching
- Health insurance
- Paid time off
Shift:
- Day shift
Work Days:
- Monday to Friday
Experience:
- Automotive service advisor: 1 year (Required)
Ability to Relocate:
- Gilbert, AZ 85297: Relocate before starting work (Required)
Work Location: In person
Salary : $66,301 - $85,000