Digital Branch Manager (Full-Time/Onsite)

Digital Branch Manager Summary

As a key member of the Sales Team, the Digital Branch Manager focuses on driving member acquisition and retention, while working on increasing deposits, loans, and net income. The Digital Branch Manager is responsible for leading and managing their team, ensuring accountability, and fostering a high-performance culture to meet organization growth goals.

Digital Branch Manager Outcomes in First Year

• Grow Members more than 90
• Grow Deposits more than $289K
• Grow Loans more than $1.9M
• Achieve branch net income of $2.7
• Cultivate and build a team that focuses on sales.
  • Ensure your entire team is above the bar according to the People Analyzer or you are working a true 5/5/5 plan with them according to the Entrepreneurial Operating System (EOS)
  • Ensure 90% or more of all new hires are A Players.
  • Terminate any sales team employee hired by you that isn't meeting their quota by their one-year anniversary.
  • Achieve a 90% or better ration of A Players across the team within three years through hiring and coaching.

Digital Branch Manager Classification Full-Time, Exempt, First to Mid-Level Manager

Scheduled Hours

8:00 AM to 6:00 PM Mon, Wed.-Fri. 7:45 AM to 6:00 PM Tue. Plus rotating Saturdays and occasional after hour events.

Digital Branch Manager Compensation

Pay: Annual salary starting at $55,000.00, DOE; Paid Bi-weekly

Full-time Employee Benefits: Health, Dental, and Vision; Aflac Supplemental Insurance; Short term disability; Long Term Disability; Basic and Voluntary Life; 401K after 90-days as a payroll employee and fully vested immediately!

Full-time Paid Leaves: Vacation, Sick, Bereavement, Jury Duty, Volunteer

Digital Branch Manager Summary of Qualifications

Education: High School diploma or GED required. Some college or completion of a specialized course of study at a business school is preferred. Completed 4 year college degree in Business Administration with Finance, Marketing, or General Business is preferred.

Experience: Two to five years similar or related experience. Preferred candidates with banking/credit union or retail sales management, supervisory background experience a plus.

Other qualifications and skills required:

Knowledge of

• Federal and State laws affecting consumer loans including Regulation Z.
• Credit union loan services, policies, and procedures.
• Consumer lending practices.
• Proficient in Microsoft Office products (Word, Excel, PowerPoint, Outlook) and Adobe PDF.
• Good typing skills (at least 40 wpm).
• Good Data Entry (at least 6,500 kph).
• Organized, detail-oriented, analytical, and problem solver.
• Excellent oral and written communications.
• Professional appearance and attitude.
• Cooperative and willing to assist others.
• Able to meet deadlines and manage projects.
• Ability to work in stressful, high pressure situations.
• Strong leadership and ability to assist and supervise others.

Company Highlights

Kelly Community Federal Credit Union is ranked as one of the top-rated, financially sound financial institutions in the United States. Located in Tyler, Texas, our organization has consistently grown year after year. At over $170 million in assets, Kelly Community is a full-service banking institution offering a large suite of financial products and services. Our focus is on fulfilling our mission statement: We care for members like family! Our values are Big Heart, Team Player and Excellence.

Are you looking to join a growing financial services provider with a solid reputation in member service excellence and voted as 2024 Best in Tyler by the East Texas BBB? Kelly Community is seeking talent that will craft a bridge between the strengths of the individual and how they approach the work they do for us. We offer a competitive and comprehensive salary and benefits package, and Kelly Community is consistently rated among our employees as a great place to work through annual evaluations. If you are looking for a place with purpose - we live out the credit union philosophy of people helping people. We can’t wait for you to join us!

Items to Review Before Proceeding

Please review the following attachments before proceeding with your application:

• Job Description(s)
• Summary of Your Rights Under the Fair Credit Reporting Act
• Kelly Community Federal Credit Union Selection Process

Kelly Community Federal Credit Union Application Process

The following is our typical selection process and timeline. Please keep in mind, this timeline and process may vary from position to position.

• Initial Screening (within 3 business days of application)
• Skills Testing (based on applicants scheduling of skills testing. No more than 7 days)
• Telephone Screening (within 3 business days of passed skills testing)
• 1st Interview (Approximately 3-5 business days or dependent on number of applicants; please refer to job posting for any scheduled dates)
• Profile Assessment (within 3 business days of passed interview)
• Follow-up interview (within 5 business days of profile assessment. Dependent on position; *not required in all processes)

Typical time to hire if the candidate passes all processes: 21 days to hire