What are the responsibilities and job description for the Logistics Coordinator position at Kelly Generator & Equipment?
Job Summary
We are seeking a highly organized and efficient Logistics Coordinator to join our Service team at Kelly Generator & Equipment. As a Logistics Coordinator, you will be responsible for coordinating and dispatching our service technicians.
Key Responsibilities:
- Greet visitors and direct them to the appropriate person or department.
- Answer and route incoming phone calls in a professional and friendly manner.
- Provide general administrative/clerical support to all departments as necessary.
- Maintain a clean and organized reception area.
- Manage and distribute incoming/outgoing mail and packages.
- Schedule assigned technicians with planned maintenance, repairs, and troubleshooting.
- Consult with Field Service Managers on all troubleshoot calls.
- Document accurate information in software system.
- Schedule according to best geographical location and technician certification.
- Support technicians for parts and tools for assigned work.
- Ensure scheduling goals are met.
- Respond to customer inquiries.
- Participate in ON-CALL rotation for dispatch.
- Maintains professional appearance.
- Assist in other duties as assigned.
