What are the responsibilities and job description for the Front Desk Attendant position at Kelly Inn?
Are you a motivated individual looking to kickstart your career in the hospitality industry? Kelly Inn in Billings, MT is seeking a dynamic part-time Front Desk Attendant to join our team. As the first point of contact for our guests, you will play a crucial role in delivering exceptional customer service and ensuring a positive experience for everyone who walks through our doors.
Key Responsibilities:
- Welcome guests with a warm and friendly smile
- Check guests in and out of the hotel efficiently
- Answer phone calls and respond to guest inquiries
- Assist guests with any requests or issues during their stay
- Maintain a clean and organized front desk area
Qualifications:
- Prior customer service experience preferred but not required
- Excellent communication and interpersonal skills
- Strong attention to detail
- Ability to multitask and work in a fast-paced environment
Benefits:
- Competitive wages
- Opportunities for advancement within the company
- Discounted room rates for employees
- Flexible scheduling options
- Friendly and supportive work environment
- 401K Matching
- Health, vision and dental insurance
Shifts are both morning and afternoon, 7-3pm and 3-11pm.
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