Customer Supply Chain Specialist

We are hiring a Customer Supply Chain Specialist to support a leading beverage manufacturer located in Preston, WA. This is an excellent opportunity for early-career supply chain professionals to gain experience. In this role, you will contribute to the overall management of operating costs by overseeing the end-to-end order fulfillment process of a regional distribution center.

Pay Rate: $22- $27 per hour

Location: Hybrid- 2 days at home, 3 days in office in Preston, WA

Duration: 3 months, with potential for extension or conversion to a full-time role

Job Duties

• Track inbound product from manufacturing facilities to distribution centers, and outbound product from distribution centers to distributor partners to ensure customer order fulfillment and support KPI targets.
• Serve as the primary point of contact for customers, managed transportation partner, distribution centers, and the sales team designated customer ship-to region.
• Oversee the customer order process, including order creation (order portal, EDI and manual), release, planning and delivery.
• Manage OOS (out of stocks) and the order allocation process, communicating ongoing shortages to our customers and Sales team as necessary.
• Validate and verify lead-time and order status throughout all systems—Enterprise Resource Planning (ERP), Transportation Management System (TMS) or Warehouse Management System (WMS).
• Partner with Sales, Planning, and Quality teams to ensure customer demand and performance targets are met.
• Reconcile sales cycle information for end-of-month processes.
• Ensure food safety, quality, and SQF practices are followed at all times, notifying immediate supervisor of any food safety and/or quality issues.
• Complete other responsibilities as assigned.

To be a good fit for this role:

• Bachelor’s degree in Business, Economics, Supply Chain, or equivalent experience.
• Up to one (1) year of Supply Chain experience, ideally in consumer-packaged goods.
• Proficiency with the Microsoft Office suite.
• Exposure to an Enterprise Resource Planning (ERP), Transportation Management System (TMS) or Warehouse Management System (WMS) preferred.
• Communication skills (written, verbal and presentation) – effectively communicates clearly and concisely in a way that is easy to understand.
• Demonstrates emotional control and composure under high stress.
• Manages frustration well through constructive solutions.
• Works proactively to understand goals to drive for results, actively works on self-development and looks for opportunities to impact and influence within their role.