What are the responsibilities and job description for the Sales Support Specialist position at Kelly Professional & Industrial?
Job Title : Inside Sales / Sales Support
Location : Schaumburg, IL – 100% Onsite
Salary : $55,000 - $60,000
Responsible to : National Sales Manager
Responsible for : Customer / Sales Manager Requests
Perks : Excellent benefits, 4% 401K match, company starts at 4 weeks vacation
Duration : Permanent, Direct Hire
Purpose of the Job :
The Inside Sales / Sales Support role is focused on managing the end-to-end process of customer sales orders, from initial inquiry to final invoice, while ensuring high levels of customer satisfaction throughout. Additionally, this role responds promptly to requests, inquiries, and concerns from both customers and sales managers.
Key Responsibilities :
- Inbound Call Management : Handle inbound phone calls efficiently.
- Customer / Sales Manager Inquiries : Respond to inquiries in a timely and professional manner.
- Order Management : Enter quotes, sales orders, and purchase orders into the system.
- Customer Updates : Communicate progress updates on customer requests.
- Collaboration with Other Departments : Provide necessary paperwork to relevant departments and subsidiaries.
- Reporting : Generate reports as required.
- Task Prioritization : Organize and prioritize daily workload and tasks.
- Other Duties : Perform any other related tasks as required.
Qualifications & Experience :
Special Circumstances :
Salary : $55,000 - $60,000
