What are the responsibilities and job description for the Host position at KELLY'S BAR and GRILL?
Overview
We are seeking a friendly and organized Host/Host to join our dynamic team in the hospitality industry. The ideal candidate will be the first point of contact for our guests, ensuring a warm welcome and a positive dining experience. This role requires excellent communication skills and a passion for customer service, as you will be responsible for managing reservations, greeting guests, and coordinating seating arrangements in a busy restaurant environment.
Duties
- Greet guests upon arrival with a warm and welcoming demeanor.
- Manage reservations and maintain an organized seating chart.
- Assist guests with inquiries about the menu, specials, and restaurant policies.
- Communicate effectively with kitchen staff and servers to ensure smooth service flow.
- Handle phone calls professionally, providing information and taking reservations as needed.
- Monitor guest flow and adjust seating arrangements to optimize efficiency.
- Provide assistance to guests as needed, ensuring their needs are met promptly.
- Uphold cleanliness and organization at the host stand and dining area.
Skills
- Strong background in hospitality or food service is preferred.
- Excellent customer service skills with a focus on guest satisfaction.
- Ability to communicate clearly and effectively with guests and team members.
- Proficient phone etiquette for handling inquiries and reservations.
- Familiarity with POS systems is a plus for managing orders efficiently.
- A proactive attitude towards helping guests enhance their dining experience.
- Strong organizational skills to manage multiple tasks in a fast-paced environment.
Join us in creating memorable experiences for our guests while working in a supportive team atmosphere!
Job Type: Part-time
Pay: $12.56 - $13.00 per hour
Expected hours: 15 – 20 per week
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
Salary : $13 - $13