Demo

Customer Care Agent

Kelly
Columbia, SC Temporary
POSTED ON 2/25/2025
AVAILABLE BEFORE 5/22/2025

Feeling stuck? Put your career in motion with a great, new opportunity. Join the Kelly® team as a Customer Service Representative to work at a leading provider of supplemental insurance products in Columbia, SC. We’re here every step of the way to help you and your career be the best it can be. Bring your energy and expertise. We’ll help you get where you want to be.

Pay Rate : $21.20 / hr

Schedule : Monday - Friday and some Saturdays

  • This position works ON-SITE at the client location

Why you should apply to be a Customer Service Representative :

  • Join a company with over 100 years of excellence in the insurance industry, recognized for its A rating by the Better Business Bureau.
  • Work in a collaborative environment that values a Positive Mental Attitude (PMA) and encourages teamwork.
  • Be part of a company ranked as the number one Military Friendly® Employer in 2023, showcasing our commitment to diversity and inclusion.
  • Enjoy opportunities for growth and development within a well-established organization.
  • What’s a typical day as a Customer Service Representative? You’ll be :

  • Providing superior customer experience via incoming telephone calls in a fast-paced, automated, high-volume contact center environment.
  • Assuming ownership and timeliness in handling callers’ requests in an efficient, accurate, and professional manner.
  • Quickly building rapport and responding to customers in a compassionate manner by identifying and exceeding expectations.
  • This job might be an outstanding fit if you :

  • Have a minimum of a high school diploma or equivalent; a college degree or currently pursuing is preferred.
  • Bring 3-5 years of insurance background and a customer-focused mindset dedicated to exceptional service.
  • Possess outstanding communication skills, both verbal and written, and are proficient in computer skills, multi-application navigation, and multi-tasking.
  • What happens next

    Once you apply, you’ll proceed to the next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.

    Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply to be a Customer Service Representative today!

    GRACE

    As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

    Trust the office staffing pioneer.

    Finding the right job isn’t always easy. Kelly

    Professional & Industrial takes the guesswork out of your job search by connecting you with great opportunities that work for you. That means your schedule, your interests, and your career plan. In fact, our company created the staffing industry with the goal of connecting people with great office jobs—so you could say we’re pretty good at it!

    About Kelly

    Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

    Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center.Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

    Salary : $21

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