What are the responsibilities and job description for the Inside Sales Representative position at Kelly?
Inside Sales & Service Representative
Location: Greensboro, NC
Pay Rate: $30/hour
Temporary to Hire
Overview
Kelly Services has recently partnered with a premier client located in Greensboro, NC. Our team is seeking an experience Inside Sales & Service Representative to provide sales support from the time of inquiry to delivery. The ideal candidate will have prior experience in the heavy equipment industry with parts identification, quoting, order confirmation/purchase order receipt, pricing, order processing, expediting, and problem solving. This is a temporary to hire, job opportunity in an onsite environment. Apply today for immediate consideration!
What You Will Be Doing
- Handling inbound customer requests to generate sales of compressed air products, services, and parts.
- Assist customers with parts identification and generate quotes for customers to ensure quotes successfully transition to orders.
- Manage these orders to ensure delivery schedule is achieved.
- Act as key customer contact to provide information to customers on complete sales cycle from quote through delivery.
- Order/Entry for Care service agreements. Contract review and asset confirmation.
- Manage inventory to stocking levels. Ensure the order process is complete and error-free.
- Manage outside purchases and product transportation expenses effectively and efficiently.
- Ensure environmental, health and safety compliance.
- Operate forklift in Parts Warehouse within compliance.
- Ensure that all paperwork, purchase orders, etc. are maintained to respond to customer inquiries timely and ensure internal process requirements.
- Prepare all sales and activity reports, presentations, studies and research as requested.
Qualifications and Experience
To be considered for this role, candidates should bring the following skills and experience:
- Associates Degree or 2-3 years of relevant experience required; Bachelor’s Degree preferred
- Technical background highly preferred
- Proficient in Microsoft Office computer applications required; ability to navigate internal software programs
- Salesforce experience is a plus
- Forklift certification a plus, but not required
- Customer service focus – understand the need, solve problems, and respond in an efficient manner
- Uses data analysis and excellent processes to help predict problem areas and identity areas of opportunity
Salary : $30
