What are the responsibilities and job description for the Nissan / Infiniti Customer Service / Call Center position at Kelly?
Your next great thing is right here. Kelly Services is hiring Remote Consumer Affairs Agents to handle inbound and outbound phone calls at Nissan and Infiniti call centers.
This is currently a remote position, but you must be in the Murfreesboro, TN area for training. The job will become an in-office job once conditions allow
$22 per hour
EMAIL MICHELLE AT MICF116@KELLYSERVICES.COM WITH QUESTIONS
What’s a Typical Day in Customer Service:
- Make outbound calls responding to customer cases to respond to cases the customer has filed with Consumer Affairs
- Take inbound calls to resolve vehicle and customer service issues
- Monday-Friday. Must be available to work within 7 am to 7 pm. Could be any of the shifts below and could change week over week: 8 hour. shifts: 7 am-4 pm, 8am-5 pm, 9 am-6 pm, or 10 am-7 pm
- Position is remote for now (Covid) but must live close enough to work at call center (30 to 40-mile radius of Murfreesboro, TN)
- When you start, training is half in call center and half remote
This job might be an outstanding fit if you have:
- Call center experience
- A Bachelor's Degree in a related field
- Excellent computer skills coupled with strong typing skills (50 words per minute)
- Enhanced customer focused skills, willingness to engage, and address issues that may arise
- Strong work experience in business, customer service, or data entry
Why Apply:
- Temp to hire
- Weekly pay
- Get great pay fast with Kelly (paid weekly) and access to outstanding Kelly perks and benefits (visit mykelly.us to learn more)
Why Kelly®?
You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.
About Kelly®
At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.
Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
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