What are the responsibilities and job description for the Patient Benefits Specialist position at Kelly?
Job Title : Patient Benefits Specialist
Location : Coppell, TX 100% On Site
Job Type : 100% ON SITE
Job Description :
We are looking for an experienced patient benefits specialist to join our team. In this role, you will support our revenue cycle and patient benefits department by ensuring a smooth front-end benefits verification, coordination, and authorization process for all tests. You will interact daily with patients, insurance carriers, medical facilities, and providers to provide exceptional customer service and resolve billing inquiries.
Key Responsibilities :
Communicate with regional and national payers to verify health plan eligibility, benefits, and deductibles.
Serve as the primary contact for patients, addressing concerns regarding health plan benefits and billing details.
Coordinate patient and insurance billing processes for our medical services, ensuring accuracy in patient information and insurance eligibility verification.
Submit prior authorizations and clean claims to insurance companies on a daily basis.
Review physician referrals to ensure completeness and accuracy, including necessary patient information, diagnosis codes, and authorizations.
Assist patients with establishing payment plans and provide ongoing customer service regarding billing inquiries.
Prepare, review, and transmit claims using billing software, including electronic and paper claim processing.
Verify and enter patient demographic, insurance, and referring physician information into our systems accurately.
Identify and bill secondary or tertiary insurances as necessary.
Requirements :
Proven experience in patient benefits coordination, medical billing, or a related field.
Strong attention to detail with the ability to review accounts for billing accuracy.
Familiarity with eligibility verification and prior authorization processes.
Excellent communication skills to interact effectively with patients, insurance companies, and medical providers.
Ability to work independently and as part of a team in a fast-paced environment.
Proficiency in using billing software and electronic health records systems.
Preferred Qualifications :
Certification in Medical Billing or related field is a plus.
Experience working in a medical laboratory or healthcare setting.
Why Join Us :
Join a dynamic team dedicated to providing outstanding patient care and support. We offer competitive compensation, comprehensive benefits, and opportunities for professional growth within our organization.
If you are a motivated individual with a passion for patient advocacy and a strong background in healthcare administration, we encourage you to apply for this exciting opportunity.
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
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About Kelly
Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.
Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center.Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
