Process Control Clerk, Full Time - Menlo Park CA

Job Description :   Process Control Clerk

Type :   Full Time – Long Term

Shift :  This position will train on day shift and then move to the night shift.

Pay :   $32- $36 an hour (depending on experience / education) plus an additional $4.98 Health and Wellness pay towards medical or 401K.

Location :   Menlo Park, CA

Overview :

The Process Control Clerk plays a crucial role in ensuring efficient operations by providing timely customer service, processing work orders, and coordinating logistics. This position requires strong organizational skills, attention to detail, and the ability to multitask.

Responsibilities :

Provide timely and accurate responses to customer inquiries related to work orders.

Process incoming calls and generate appropriate work orders based on established procedures.

Coordinate emergency responses and dispatching procedures.

Enter, analyze, and extract data using the maintenance management system.

Assist with administrative tasks such as calendaring, email correspondence, and data entry.

Support logistics operations by coordinating incoming calls and ensuring timely responses.

Manage service desk and logistics operations, including calls, data entry, and documentation.

Contribute to maintenance planning and process improvement efforts.

Monitor building management systems (BMS) and fire systems.

Coordinate calls to field operations for immediate responses to critical issues.

Qualifications : Skills :

Strong organizational and time management skills

Ability to multitask and prioritize tasks effectively

Excellent communication and interpersonal skills

Proficiency in computer applications, including maintenance management systems

Attention to detail and accuracy

Experience :

Background in administration or related field

Experience with customer service and data management preferred

Education :

High school diploma or GED equivalent

College preferred but not required

Personal Attributes :

Trainable and eager to learn new skills

Team player with a positive attitude

Responsible and reliable

Desire to grow and develop professionally

Benefits : H & W paid benefit

Opportunities for professional development and advancement

Supportive and collaborative work environment

If you are interested in this opportunity or know someone who would be interested and qualified, contact Bonnie Garrett by sending a Word formatted resume to bonnie.garrett@kellyservices.com

Kelly Government Solutions (KGS) is a specialty service of Kelly Services, Inc., a leader in providing workforce solutions. KGS provides experienced staff to the federal government and its key suppliers, including prime and small business contractors. Through services such as government contract staffing, workforce management and project management, and contract compliance services, KGS can supply talent to both public and private sectors alike. KGS offers engineering, IT, administrative, scientific, and healthcare professionals the opportunity to work with many of the prestigious Government organizations worldwide. Visit www.kellygovernmentsolutions.com

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, short-term disability, and a transportation spending account. In addition, this position offers employees the ability to earn up to 80 hours of paid time off upon completion of one year of service and eleven paid holidays per benefit year. We also offer a generous defined 401(k) contribution to help you save for retirement. Visit https : / / www.mykelly.us / us-mykelly / perks / for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Why Kelly

Government Solutions?

Looking to connect with premier government agencies or the top 25 federal government contractors? Kelly Government Solutions partners with these organizations to create expert talent solutions that solve the world’s most critical challenges. We offer a variety of full-time, project (SOW), seasonal, and surge support opportunities in science, engineering, technology, professional, and administrative support roles. Our experts will connect you to the opportunity that fits your schedule and interests and handle the details of transferring and processing all levels of security clearances. It’s just another way we make the job search work for you.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center.Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Salary : $32 - $36