What are the responsibilities and job description for the Quality Assurance Supervisor position at Kelly?
Kelly Services® has been providing outstanding employment opportunities to the most talented individuals in the marketplace. We are proud to offer a full time Direct Hire opportunity to work as a QA Supervisor located in Pembroke, NC.
Quality Assurance Supervisor
Schedule: First Shift
Location: Pembroke, NC (On-Site)
Salary: $50k-$65k
Position Overview:
Are you passionate about ensuring the highest standards in food safety and quality? We are seeking a QA Supervisor to lead quality assurance activities during overnight production operations. This role is critical for maintaining and improving the food safety and quality management systems, ensuring compliance with standards such as SQF, HACCP, and GMP, and supporting operational excellence.
Key Responsibilities:
- Supervise and provide guidance to QA Technicians, including training and performance support.
- Coordinate quality activities to ensure compliance with food safety and quality standards.
- Review daily production schedules and address QA-related issues promptly.
- Maintain inventory of QC/lab supplies and oversee equipment training.
- Assist in the preparation and execution of internal and third-party audits.
- Support production teams during formula changes or product adjustments.
- Manage the company’s hold, trace, and recall program, including reporting.
- Ensure proper documentation and communication of operational QA processes.
- Oversee product releases and contribute to reducing foreign object contamination.
- Conduct daily product reviews and analyze customer complaints.
- Act as the QA Manager in their absence as needed.
Qualifications and Requirements:
- Bachelor’s degree in a related field or equivalent experience in food manufacturing QA.
- At least 2 years of supervisory experience in a food production environment.
- Familiarity with HACCP, GMP, and food safety systems.
- Flexible schedule, including the ability to work weekends if required.
- Strong communication skills, both verbal and written.
- Proficiency in Microsoft Office (intermediate to advanced).
- Ability to work collaboratively in a team-oriented environment.
Physical Requirements:
- Active participation on the production floor, including bending, stooping, and lifting.
- Must be able to lift up to 30 pounds and push/pull up to 45 pounds with assistance as needed.
- Frequent use of hands for handling tools or equipment.
This role offers an excellent opportunity to contribute to a dynamic team focused on delivering top-quality food products while ensuring compliance with safety and quality standards. If you’re ready to take your quality assurance expertise to the next level, apply today!
#P2
4o
Why Kelly® Science & Clinical?
About Kelly
Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Salary : $50,000 - $65,000
