Demo

Service Desk Analyst

Kelly
Minneapolis, MN Temporary
POSTED ON 2/22/2025
AVAILABLE BEFORE 5/18/2025

Kelly® is looking for a Customer Service Representative to work at a global leader in motion and control technologies in Golden Valley, MN. Let us help you grow at work and discover the next step in your career!

Why you should apply to be a Customer Service Representative :

  • Pay Rate : $24-27 / hr
  • 3 month contract opportunity
  • Work schedule : 8 : 30 AM- to 5 : 00 PM
  • Opportunity to work with a premier company in the motion and control technologies industry.
  • Gain valuable experience in customer service and technical communication.

What’s a typical day as a Customer Service Representative? You’ll be :

  • Processing customer inquiries via phone, email, and automated service ticket software, ensuring timely and accurate responses.
  • Providing price quotes using standard price sheets, approved formulas, or RFQ databases.
  • Entering all RFQ requests from customers into the database daily to maintain accurate records.
  • Applying knowledge through catalog material and technical literature in communication with customers.
  • Conducting contract review for all orders and communicate any issues to customers.
  • Responsible for issuing all claims to customers, send engineering report to customers, returning product and issuing all credit associated with claims.
  • Liaison between customers, production control and engineering
  • Developing a professional rapport with customers
  • This job might be an outstanding fit if you :

  • Have strong customer service experience within a manufacturing company
  • Possess a 2-year degree or higher (desired but not mandatory).
  • Are knowledgeable in Sales Force and exhibit strong proficiency in Microsoft Office and Outlook.
  • What happens next

    Once you apply, you’ll proceed to next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.

    Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply to be a Customer Service Representative today!

    GRACE #cb

    As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

    Get a complete career fit with Kelly

    You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

    About Kelly

    Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

    Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center.Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

    Salary : $24 - $27

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