What are the responsibilities and job description for the PATIENT SERVICE TECHNICIAN TRAINING COORDINATOR position at Kelsey Seybold Clinic?
Responsibilities
The position is responsible for the initial and ongoing education and training, including competency assessments, of Phlebotomy staff (aka Patient Service Technicians) and others that may be assigned or identified. The PST Training Coordinator will create and maintain training curriculum, develop, and maintain training and competency checklists and workflows on phlebotomy and phlebotomy related tasks (i.e., waived testing, specimen processing, etc.) required by current policy and procedures. This position will periodically travel to assigned locations for onsite review and any required retraining of PST staff.
Job Title : Patient Service Technician Training Coordinator
Location : Main Campus
Department : Lab Services
Job Type : Full Time
Salary Range : $46,587 - $57,548 (Pay is based on several factors including but not limited to education, work experience, certifications, etc.)
Qualifications
Education
Required : High School Diploma or equivalent.
Preferred : Certified by American Society for Clinical Pathology or equivalent
Experience
Required : 5 years of phlebotomy / processing experience in a patient service center, clinic, or hospital setting
with 3 of those years as a lead / trainer.
1 year of waived testing and specimen processing experience in a clinical setting
Preferred : 2 years of waived testing experience in a clinical or laboratory setting
License(s)
Required : Basic Life Support / CPR certification
Certificate of completion from an accredited
Phlebotomy program or 3 additional years of directly related experience as a phlebotomist (8 total) may
substitute for accredited phlebotomy program.
Certified Phlebotomist or Certified / Registered Medical Assistant
Preferred : Member of an accredited phlebotomy National organization
Special Skills
Required : Those hired into this position must complete the KSC review / skill validation program within 90 days
of hire.
Able to use related equipment.
Experience with computers and Windows-based software.
Ability to practice good customer service principles and practices
Preferred : Bi-lingual or multi-lingual
Ability to use Microsoft software applications including Word and Excel.
Knowledge of electronic medical record systems.
Prior EPIC experience
Other
Required : Effective leadership skills :
Ability to speak, write and understand English.
Ability to work independently or in a team environment.
Ability to deliver organized and concise presentations tailored to audience
Reliable transportation
Knowledge of quality control, quality assurance principles and proficiency testing procedures
Excellent customer service skills, business etiquette, able to adhere to professional standards
Flexibility to work overtime as needed
Preferred : Bi-lingual
Working Environment : Medical Clinic
About Us
Start your career journey and become a part of a community of renowned Healthcare professionals. Kelsey-Seybold Clinic is Houston?s fastest growing, multispecialty organization with more than 40 premier locations and over 65 specialties. Our clinics are comprised of more than 600 physicians and as we continue to grow, our focus is providing quality patient care by adding to our team of clinical and non-clinical professionals that work together in a convenient, coordinated, and collaborative manner. Enjoy the rewards of a successful career while maintaining a work / life balance by joining our team today and changing the way health cares.
Why Kelsey-Seybold Clinic?
- Medical, Vision, and Dental
- Tuition Reimbursement
- Company Matching 401K
- Employee Reward and Recognition Program
- Paid time off for vacation, sick, and holidays
- Employee Assistance Program
- Continuing Medical Education allowance
Patient Service Technician Training Coordinator Apply Here
Salary : $46,587 - $57,548
