What are the responsibilities and job description for the Human Resources Field Manager position at Kemper?
Location(s)
McAllen, Texas
Details
Kemper is one of the nation’s leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper’s products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises.
Position Summary
Kemper is seeking an experienced HR Field Manager based in our McAllen, TX office to manage the day-to-day Human Resource functions in support of Kemper employees and leaders. This position is an individual contributor role that supports multiple teams within the location.
Position Responsibilities
Responsibilities include the following functional areas: employee relations, performance management, leadership development, training & development, recruiting, onboarding, compensation, employee engagement activities, other projects as assigned.
Kemper will never request personal information, such as your social security number or banking information, via text or email. Additionally, Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates. If you receive such a message, delete it.
McAllen, Texas
Details
Kemper is one of the nation’s leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper’s products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises.
Position Summary
Kemper is seeking an experienced HR Field Manager based in our McAllen, TX office to manage the day-to-day Human Resource functions in support of Kemper employees and leaders. This position is an individual contributor role that supports multiple teams within the location.
Position Responsibilities
Responsibilities include the following functional areas: employee relations, performance management, leadership development, training & development, recruiting, onboarding, compensation, employee engagement activities, other projects as assigned.
- HR Consulting: Consult with internal employees and leaders and develop HR solutions that support department and company objectives.
- Talent Acquisition: Oversees recruitment strategies, candidate screening, and collaboration with TA and business leaders to ensure a seamless, compliant hiring process and effective selection for non-executive roles.
- Performance Management: Provide coaching and support to managers on performance management best practices.
- HR Support: Provide HR, communications, and change management support to managers as they conduct the day-to-day field operations. Ensures manager practice alignment with corporate HR policies.
- Training and Development: Identify training needs and develop programs to enhance employee skills and capabilities, as well as frontline managers. Partner with COEs to deliver training and development initiatives.
- HR Compliance: Ensure compliance with all HR policies, procedures, and legal requirements (labor laws and regulations).
- HR Metrics: Track and report on key HR metrics to measure the effectiveness of HR initiatives.
- Operational Efficiency: Streamline HR operations and processes to improve efficiency and reduce costs.
- HR and or Business Unit Projects: Provide input and management for various HR related projects that support business strategies such as manager training, hiring/onboarding, outsourcing efforts, organizational assessments, etc.
- Employee Experience: Ensure a positive work environment by understanding employee needs, ensuring equitable treatment, offering resources and support in navigating workplace challenges. Investigate employee concerns appropriately to obtain facts and determine findings.
- 5 years of experience in Human Resources in a similar position.
- Demonstrated experience and consulting skills in HR Generalist functions
- Strong analytic and project management skills. Comfort understanding and analyzing HR metrics to make informed decisions.
- Demonstrated agility and adaptability. Able to navigate change and support an evolving business landscape.
- Must have a continuous learning mindset, staying updated on business, industry, and HR trends.
- Bachelor's degree, preferably in human resource management or related field or equivalent level of experience, training, and education.
- Bilingual – Spanish / English
- Experience working in financial services/insurance and/or call center environment preferred.
- Proficiency in organizational development and team effectiveness a plus.
- Sponsorship is not accepted for this opportunity.
- This is an onsite role working out of our McAllen, TX office.
Kemper will never request personal information, such as your social security number or banking information, via text or email. Additionally, Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates. If you receive such a message, delete it.
