What are the responsibilities and job description for the Office Services Specialist position at Kemper?
Location(s)
Henderson, Nevada
Details
Kemper is one of the nation’s leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper’s products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises.
The Office Services Coordinator provides general office services support to staff within the assigned office(s), such as addressing facilities matters and interfacing with the building management and security access companies; provides various office services support to include printing, shipping, purchasing, courier services, property management services; assists with office moves; equipment maintenance; and other administrative support, as needed. The coordinator will maintain a presence in the office daily but will be responsible for multiple locations and will be occasionally required to travel between locations.
RESPONSIBILITIES
- The coordinator must communicate and coordinate the status of responses to staff requests for assistance with facilities and office services.
- Main person for interface between building management companies, and management and staff regarding; office temperature, parking, and facility repairs.
- Completes regular building inspections of assigned locations to Identify and address building maintenance needs e.g., clean carpet stains, repair holes in walls, equipment maintenance issues.
- Monitor and respond promptly to staff inter-office communications inquiries/requests to the Facilities Group and keep all team members informed.
- Work with onsite vendors and property managers to ensure break rooms are clean, stocked, and all equipment is in working order. Work with outside vendors when necessary.
- Purchase and distribute office and housekeeping supplies.
- Responsible for distribution of Badges that are received from Security Team/ADT. Issue Temp Badges when needed following proper visitor protocol for the location.
- Prepare mail and packages appropriately for pickup.
- Monitors and administer various postage and mailing accounts.
- Operate mailing equipment to process outgoing mail, including coordinating shipment, receipt, and distribution of mail as applicable as well as downloading updated shipping rates and replenishing available funds on meters.
- Maintain copiers and other equipment. Performing minor repairs, restocking supplies, troubleshooting, contacting service personnel when repairs need to be conducted.
- Set up Conference Rooms with Audio/Video Equipment, chairs & tables as needed for meetings.
- Able to handle minor repair & installation issues around office, e.g., installing monitor brackets on desks, keyboard trays, creating & installing nameplates.
- Maintain spreadsheets for tracking expense payments, invoices, and other reports as assigned.
- Performs any other duties or Special Projects as assigned
- Must have regular and predictable attendance.
Qualifications
- Associate’s degree or 3 years of related experience
- Understand standard office practices and procedures.
- Shipping processes and delivery options for major shipping vendors USPS, FedEx, UPS, including customs requirements
- Operating copying machinery and equipment
- Operating personal computers, printers, and related software packages e.g., email, Microsoft Office suite
- Excellent written and verbal communication
- Must be self-motivated, have attention to detail, and be able to work without direct supervision.
- Plan, organize, prioritize, and manage workload based on applicable deadlines
- Relate effectively to others and as part of a team
- Work schedule may vary based on location. Must be flexible with schedule. Schedule may occasionally require overtime or weekend work.
- Required to work in-office 5 days per week.
Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination.
Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee.
Kemper will never request personal information, such as your social security number or banking information, via text or email. Additionally, Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates. If you receive such a message, delete it.
Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee.
Kemper will never request personal information, such as your social security number or banking information, via text or email. Additionally, Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates. If you receive such a message, delete it.
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