Houseperson (Facilities)

Essential Duties and Responsibilities

• Report any damage or maintenance needs to the Building Manager.
• Assist with maintenance work orders.
• Support inventory control and maintain security of supplies.
• Take out trash and maintain waste areas.
• Polish glass, tables, counters, shelves, desks, office equipment, and door handles.
• Move furniture, equipment, supplies, and tools as needed.
• Clean locker room areas and manage towel supplies.
• Clean walls throughout the clubhouse as needed.
• Maintain exterior clubhouse areas (e.g., shovel and clean steps, walkways, patios, and entrances).
• Maintain the pool area, including changing rooms and restrooms.
• Clean and restock all restrooms.
• Assist with deep-cleaning projects as scheduled.
• Help set up and break down furniture for special events.
• Dust exercise equipment.
• Consistently demonstrate the Wilderness Ridge Core Values by working Stronger Together with team members, maintaining a Can Do/Will Do attitude, delivering Exceptional Every Time service, and fostering a No Drama work environment.
• Embrace our True Service commitment by taking ownership of your attitude, recognizing that every detail matters to the customer, collaborating as a team, prioritizing customer happiness, and providing genuine, helpful, and friendly service in every interaction.
• Perform other duties as assigned.

Education/Qualifications/Certifications

• High school diploma or GED required.
• One year of custodial or maintenance experience preferred.
• Strong interpersonal and communication skills.
• Ability to manage multiple responsibilities under pressure with minimal supervision.
• Must be flexible with work hours, including evenings, weekends, and holidays.
• Positive attitude and professional appearance are essential.

Position Physical Requirements

Must have the ability to:

• Read and write in English.
• Communicate clearly with staff and guests.
• Follow verbal and written instructions.
• Stand and walk for extended periods (up to 5 hours at a time).
• Lift up to 50 pounds and perform physical tasks such as lifting, pushing, pulling, bending, stooping, and climbing.
• Use ladders safely when required.

Supervises

None

Working Conditions

• Work hours will include days and evenings on weekdays and weekends, as well as holidays.
• Work is performed both indoors and outdoors.
• Exposure to a variety of weather conditions, including heat, cold, rain, snow, and wind.
• May be exposed to typical golf course conditions such as grass, sand, uneven terrain, and flying golf balls.
• Regular use of cleaning tools, carts, ladders, and other maintenance equipment.
• May involve working near chemicals and cleaning agents in accordance with safety guidelines.

Machine/Equipment/Tools Used

Lifts, vacuums, floor buffers, ladders, cleaning tools, etc.