Equestrain Center Assistant Manager

KEN-CARYL RANCH MASTER ASSOCIATION JOB DESCRIPTION

Job Title: Equestrian Center Assistant Manager

Reports To: Equestrian Center Manager

Starting Pay Range: $60,000 - $80,000 Annually, paid on a bi-weekly basis

Employment Classification: Regular Full-Time - Exempt

BENEFITS SUMMARY:

Ken-Caryl Ranch Master Association employees' eligibility for benefits varies by employment classification. Regular and Variable Full-Time employees receive healthcare benefits, employer-paid dental and vision insurance for the employee, Life & AD&D insurance, and long-term disability insurance. Regular Full-Time, Variable Full-Time, Regular Part-Time, and Variable Part-time employees also enjoy retirement benefits, paid time off, and paid family medical leave. Seasonal employees may be eligible for paid family medical leave and paid-sick leave.

POSITION SUMMARY:

The Equestrian Center Assistant Manager supports the daily operation of the Ken-Caryl Ranch Equestrian Center to ensure quality horse care, a safe and well-maintained facility, and an excellent experience for boarders, riding school participants, and community members. This position assists the Equestrian Center Manager with staff supervision, equine health management, financial operations, facility maintenance, and customer service. The Assistant Manager serves as the acting manager in the absence of the Equestrian Center Manager.

ESSENTIAL FUNCTIONS:

• Assist in hiring, training, scheduling, and managing barn staff to ensure safe, efficient, and high-quality horse care.
• Direct and assist staff (as needed) in the daily care of the horses to include feeding and watering the horses and cleaning the facility.
• Assist with billing and invoicing for boarders and riding school students.
• Partner with the EQC Manager to maintain related paperwork such as boarding agreements, trailer agreements, sub-lease agreements, waiting lists, etc.
• Partner with the EQC Manager to maintain spreadsheets related to safety training, vehicle insurance, boarder contact, work order requests, etc.
• Partner with the EQC Manager to maintain the appropriate inventory of supplies and materials needed to provide quality care and stay within budget guidelines.
• Interface with independent trainers who conduct their professional service businesses on-site. Ensure that trainers conduct their operations under the policies and procedures of the KCRMA and the Equestrian Center.
• Partner with EQC Manager in supervising the Ken-Caryl Riding School Manager to ensure lessons, horse shows, and special events are conducted safely and efficiently. Support the Riding School Manager in providing care for the Riding School owned horses.
• Assist in maintenance and repairs to the facility to include fencing, automatic watering systems, barns, and arena care.
• Overall landscape maintenance for appearance, defensible fire space, and pest and animal controls. This work needs to be done in a safe and efficient manner, providing quality work to position the Ken-Caryl Equestrian Center as a top-rated barn. Maintenance and repair work may be done by staff or outside contractors.
• Direct and assist in maintenance and repairs to work-related equipment to include tractors, trailers, arena groomers, etc.
• Collaborate with the EQC Manager with developing, publishing, and training on a wide variety of emergency procedures on a regular basis. These include checking on fire suppression systems, physical site security systems (gates, locks, perimeters, and property storage), and first response procedures for critical situations.
• Act as the point of contact in the Equestrian Center Manager’s absence, ensuring the facility operates smoothly and efficiently.

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

REQUIRED EXPERIENCE & QUALIFICATIONS:

• Minimum of two (2) years of experience managing a barn, equestrian center, or riding facility is preferred.
• Strong knowledge of equine care, health management, and facility operations.
• Experience in a multi-disciplinary environment with knowledge of trail riding, hunters/jumpers, western, and dressage is desirable.
• Ability to engage daily with equestrian center users, residents, non-resident boarders, veterinarians, farriers, and equine professionals. Must handle issues and complaints promptly while maintaining transparency in daily activities, seasonal operations, and long-term planning.
• Expertise in equine wellness, including assessing water quality, feed supplies, and footing conditions (drainage, grade, and materials) for all areas of the facility. Must be capable of identifying and addressing hazards immediately.
• Work closely with the EQC Manager and Executive Director to define and prioritize operational tasks, create schedules, and ensure successful execution. Performance will be evaluated based on safety adherence, budget compliance, work quality, and customer satisfaction.
• Assist the EQC Manager and Executive Director in preparing and managing the Equestrian Center budget for Board approval.
• Develop and implement clear communication strategies to keep boarders, staff, and residents informed about center activities.
• Review and negotiate contracts with external vendors, ensuring infrastructure and supply procurement aligns with the Master Association’s procurement guidelines.
• Collaborate with the EQC Manager and Executive Director to establish a long-term strategic vision for the Center, focusing on continuous improvements and enhanced value for KCRMA members.
• Organize community outreach efforts to promote understanding of the Center’s role as both a residential amenity and an educational hub. This may include internships, events, and engagement opportunities for boarders and residents.
• Regularly review and update emergency evacuation plans, safety protocols, and barn operation procedures.
• Possess a basic understanding of electrical, mechanical, plumbing, and waste management systems. Familiarity with operating farm machinery, carpentry tools, and maintenance equipment is preferred.
• Customer service experience with an ability to build positive relationships with boarders and community members.
• Ability to promptly assess situations and notify authorities in emergencies or critical situations.
• Possess a Certification in CPR or willingness to obtain certification upon hiring.
• Excellent verbal and written communication skills, with the ability to convey complex information clearly and effectively.
• Strong problem-solving and conflict-resolution skills, with the ability to address issues diplomatically and tactfully.
• Highly organized with strong attention to detail, capable of prioritizing and managing multiple tasks efficiently in a dynamic work environment.
• Proficiency in MS Office (Word, Excel, and Outlook), with a willingness to learn new software programs.
• Ability to engage constructively and supportively with both the public and colleagues, fostering a positive work environment.
• Adaptability and resilience to navigate demanding situations with professionalism and composure.
• Demonstrated ability to collaborate effectively with individuals from diverse backgrounds and personalities.
• Strong customer service skills, with a proven ability to build and maintain positive relationships with boarders and community members.
• Leadership and interpersonal skills to work effectively with diverse groups of people.
• Flexibility to work evenings and weekends as required. The Assistant Manager is expected to be on-site 40 hours per week, with scheduled office hours clearly communicated.
• Be available by phone for emergency situations and have the ability to implement an effective communication response system.
• Must be able to work in all-weather elements.
• Must have a current, valid Colorado Driver’s License and must be insurable with KCRMA’s insurance carrier.
• Ability to read, write, speak, and understand the English language at a level adequate to perform the job.

WORK AND PHYSICAL REQUIREMENTS:

This position requires work in a variety of locations and conditions, including but not limited to the Equestrian Center.

• Moderate physical activity will be required frequently.
• Work will be required outdoors in all weather conditions.
• Exposures encountered, such as hazardous materials, loud noise, or extreme heat/cold.
• Work may be required under hazardous and adverse conditions, including, but not limited to, slippery and uneven surfaces and proximity to moving mechanical equipment.
• Use of sensory activities, such as talking, seeing, hearing, smelling, feeling (identifying objects by touch), depth perception and color vision will be required
• frequently.
• Ability to lift up to 50 pounds.
• Work in an office environment.
• Ability to operate a computer and other office productivity machinery, such as a printer, copier and scanner.
• The person in this position needs to occasionally move about inside the office to access file cabinets, supplies, office machinery, etc.
• Have ability to stand, walk, sit, kneel, stoop, bend, lift, squat, push, pull, crawl, jump, slide, climb, pinch, grip, reach overhead, reach away from body, and perform repetitive motions.

Candidates are subject to pre-employment criminal background and DMV record review (if applicable), along with possible reference checks.

This Employer Participates in E-Verify.