Automotive Receptionist

Ken Ganley Auto Group is now hiring a Part-Time Automotive Cashier – at our Bedford location! Qualified candidates must have a verifiable customer satisfaction track record!

Ken Ganley Auto Group is proud to be Ohio’s largest dealer group and now ranks #14 in the country overall. We are currently seeking qualified individuals to join our world-class team and be a part of one of the fastest growing dealership groups in Northeast Ohio and beyond!

We have EXCELLENT CAREER OPPORTUNITIES at all our dealership locations. Which includes state of the art facilities, a robust client base and an overall rewarding work environment. We offer a best-in-class compensation and benefits package, including top pay and benefits in our area.

We are looking for a team player, with strong customer service skills and a positive attitude to work at our dealership. The individual is responsible for processing customer payments for products / services sold by the dealership and plays a key role in maintaining or creating customer satisfaction for every business transaction. The cashier is sometimes the customer’s last contact with the dealership and therefore, must represent the dealership in a friendly, professional manner.

Duties and Responsibilities include but are not limited to:

• Greets customers at the cashier window in a pleasant and professional manner.
• Computes customer bills.
• Receives cash, checks and credit card payments from customers; records amount received.
• Makes change and issues receipts to customers.
• Provides refunds or credit invoices to customers for returned merchandise or as directed by managers.
• Reconciles the cash drawer daily.
• Answers customer questions about service performed or products purchased, or refers them to someone who can.
• Ensure that customer complaints are handled promptly, with genuine concern and according to dealership guidelines.
• Provides clerical assistance to departments as needed.
• Answer the department phone, transfer calls to the people requested or best suited to take the calls and take messages when the needed personnel are not available.
• Maintains a professional appearance.
• Keep your work area neat and clean.
• Report to management any situation or condition that jeopardizes the safety, welfare or integrity of the dealership. (Employees or customers).
• Perform any other administrative tasks as directed by management.
• Reliable attendance required.

Qualifications:

• High school diploma or equivalent.
• Ability to read, write, add, subtract, divide and comprehend written instructions / information.
• Demonstrated customer service skills.
• 1-2 years of experience, preferably in an automotive setting
• Confident, professional phone presence

Benefits Include:

• Competitive hourly pay.
• Generous vacation and holiday pay.
• Healthcare (including dental and vision), 401K benefits, Vacation, Sick Time and Paid Training.
• A positive and professional atmosphere.

Who should apply? We are looking for a team player with strong customer service skills and a positive attitude.

Applicants must be 18 years or older and be authorized to work in the U.S. Applicants are also required to have a valid driver’s license with an acceptable driving record. Other requirements include completing and passing both a background and drug test as a condition of employment.

Our company maintains a strong policy of equal employment opportunity for all associates. We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, sexual orientation, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws. Ken Ganley Auto Group is an equal opportunity employer and maintains a drug and alcohol-free workplace. Apply today!

Job Type: Part-time

Pay: $30,000.00 - $35,000.00 per year

Expected hours: 35 per week

Schedule:

• 10 hour shift
• 8 hour shift
• Rotating weekends

Work Location: In person

Salary : $30,000 - $35,000