Vehicle Acquisition Specialist

Considering a career with Ken Garff Automotive Group means you are in for a great ride (excuse the car metaphor)! We’re not your standard dealership or group of dealerships and we are pretty darn proud of that. We are out to do things differently and want to consistently change, grow, and progress. For that reason, our employees are proud of where they work!

Greeley Ford, a Ken Garff Automotive Dealership, is currently looking for a Vehicle Acquisition Specialist that aligns with our core values and acts with respect, integrity, growth, humility and teamwork. The Vehicle Acquisition Specialist position is responsible for locating, evaluating, and completing the purchase of pre-owned vehicles for resale. The Used Car Manager will provide ongoing professional development and training for this position.

It’s your passion for helping others and natural ability at building great relationships that makes you successful in sales. You are a naturally persuasive individual able to motivate others and you prefer fast-paced work and lots of customer interaction. These work activities and environments energize you!  Because you’re good at handling details quickly, correctly, and efficiently, you manage multiple customer relationships and their respective needs exceptionally well.

Looking for:

• Friendly and cooperative demeanor; quick to connect and build relationships with others
• Easygoing, uninhibited, and comfortable working with others
• Persuasive with a strong drive for results
• Tolerant of uncertainty
• Prior experience in sales or customer service preferred
• Must be 18 years or older and be authorized to work in the U.S with a valid in-state driver's license and a good driving record, per company standards
• High School Diploma or equivalent
  
  

Why you’ll love working with us:

• Competitive compensation package and 401k with company match 
• $3,000 base salary per month bonus potential
• Wellness Time Off, plus holidays, plus a Personal Purpose Day 
• Medical, Dental, Vision, Disability Insurance, AD&D and Life Insurance 
• Flex Spending, Health Savings Account, EAP, Wellness Plan, Mental Health Support, Diabetes Management Program, and Parental Leave Stipend 
• Year-end bonus program for ALL employees (Garff Giveback) 
• Employee discounts on vehicle purchase, parts, service and more! 
  
  

What you’ll do as a Vehicle Acquisition Specialist:

• Enter all vehicles into KBB and include photos and notes.
• Understands vehicle condition and the subsequent costs involved in reconditioning.
• Conducts test drive for any used car prior to buying and evaluates for dents, scratches, damage, mechanical issues, bad Carfax, etc.
• Tracking data of purchases and understanding which vehicles have the quickest and longest sale turns, highest and lowest gross profit, and overall profitability. This data is key to growing and filling our needs in the used car department.
• Completing all paperwork necessary to facilitate a purchase.
• Retrieve payments from Office staff to deliver to customer
• KBB ICO Leads: Acquisition Specialist will contact all leads in a timely manner via phone, text, and e-mail until customer is reached and communicated with
• Frikentech Leads:
• Call and confirm each appointment for the next day and conduct an introduction.
• Offer a VIP Vehicle Evaluation while their vehicle is here.
• Use CRM for equity mining leads and generate proposals to email to customers.
• Generate “Blind Trades” or “Subject to See” proposals for customers that do not have their vehicle at the dealership
• Lease turn ins: Explore each grounded lease for the option to buy
• Social Media: Acquisition Specialist will recruit customers to sale us their vehicles on Facebook Market place, Instagram, You Tube, and other selling platforms for consumers. Local newspaper ads and consumers with sale signs in vehicles should be reached out to.
• Gathering phone numbers off for sale signs and calling those people
• Input and manage purchased vehicles in all requisite company software’s, including: KBB, VAuto, Reynolds, DealerSocket and Google Docs
• Communicate as needed with the Business Office, Used Car Manager, and customers
• Track all purchased vehicle documentation, including titles, payoff checks, etc.
• Should not give customer check until we have clean title or payoff information in hand with signed Power of Attorney
• Ability to drive an exceptional Customer experience
• Ability to demonstrate exceptional communication, prospecting and interspersal skills
• Maintain customer contact and records within the DealerSocket CRM
• Stock in purchased vehicles correctly
• Answer frequently asked questions about the KBB/ICO program
• Run Vehicle Carfax to ensure not to offer to purchase vehicles with salvage titles and/or branded titles
  
  

Performance Expectations:

• Run Vehicle Carfax to ensure not to offer to purchase vehicles with salvage titles and/or branded titles100 contact attempts per day
• 20 contacts per day
• 4 appointments per day
• 10 acquisition proposals per day
  
  

Data to be tracked:

• Total number of acquisitions each month
• By straight purchase
• Traded for o Lease End Purchases
• Source: KBB ICO, Walk-Ins, Service, Social Media, Prospecting, Equity Mining
  
  

At first glance, there’s nothing remarkable at Ken Garff.  Our uniforms aren’t flashy, and our buildings look a lot like the competition. You may not see it right at first, but if you listen, you’ll hear.  Because listening isn’t just something we do; it’s part of who we are.  It’s how we show that what we absolutely value the most (far more than buildings, uniforms or cars) is our people.  And we thrive on treating them right. We listen because we believe listening matters.  We’re just different that way.

Will you join us as a new Vehicle Acquisition Specialist?  Will you throw your energy and focus behind what we’re doing? Will you live our values and do things differently than you’ve ever done them?  Will you listen and build trust and foster relationships?  This organization, that started as an idea by a man named Ken Garff way back in 1932, needs one thing to keep its vision intact and its purpose of reinventing an industry moving forward.  It needs you.